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2009 Kitsap County Budget Book - Kitsap County Government

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Performance Measures:<br />

PUBLIC WORKS EQUIPMENT RENTAL & REVOLVING<br />

Measure<br />

2006 2007 2008 <strong>2009</strong><br />

Preventative Maintenance to be completed<br />

within 30 days of regularly scheduled<br />

date/mileage.<br />

PM’s completed on<br />

time/ total PM’s<br />

87% of<br />

Total<br />

92% of<br />

Total - -<br />

Customer satisfaction of quality & timeliness of<br />

service.<br />

Customer<br />

satisfaction scale<br />

of 1 to 5<br />

(poor to excellent)<br />

Rating of ≥ 4<br />

4.3 4.6 - -<br />

Agency Structure:<br />

266

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