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194<br />
ronald walter greene & david breshears<br />
(PCI, 2000, p. 9). Combined with a country-specifi c legal and ethical<br />
framework “derived from <strong>the</strong> country’s national constitution, relevant<br />
national and international laws, and <strong>the</strong> United Nations documents to<br />
which <strong>the</strong> country is a signatory,” this formative research provides “an<br />
assessment of health attitudes and behaviors; <strong>the</strong> status of women and<br />
gender relations; media access and uses; and <strong>the</strong> culture, lifestyle, and<br />
social beliefs of various communities within each country” (PCI, 2000,<br />
pp. 9–10). This information is <strong>the</strong>n coded into a “values grid,” which<br />
becomes <strong>the</strong> actual guide for character and plot development.<br />
In <strong>the</strong> third phase of program development, a creative team is<br />
assembled in <strong>the</strong> host country, with <strong>the</strong> task of creating story lines and<br />
characters. Radio and television scriptwriters are recruited, among<br />
whom are “staff writers at local stations, individuals recruited from<br />
university <strong>the</strong>atre or creative writing departments, or people from<br />
<strong>the</strong> local community” (PCI, 2000, p. 15). Their task is to translate <strong>the</strong><br />
information contained in <strong>the</strong> values grid into a “creative and inspiring<br />
serial drama” (p. 15). This is not an autonomous project, however. PCI’s<br />
“professional facilitators” provide training and instruction to <strong>the</strong>se<br />
local artistic teams to ensure that program development follows <strong>the</strong> PCI<br />
methodology (pp. 15-16). 3<br />
Once a soap opera is produced, media partners in <strong>the</strong> host country<br />
take responsibility for broadcasting. This is not <strong>the</strong> end of <strong>the</strong> development<br />
process, however. The fourth phase involves incorporating<br />
audience feedback through monitoring research. By taking into account<br />
<strong>the</strong> audience’s reaction to <strong>the</strong>se serial dramas, <strong>the</strong> dramas are adapted to<br />
increase audience share or to enhance <strong>the</strong> effectiveness of <strong>the</strong> message.<br />
The fi nal phase of PCI’s process is not necessarily related to program<br />
development, but is instead intended to measure its effectiveness. Impact<br />
evaluations, examples of which include <strong>the</strong> fi eld research on Twende na<br />
Wakati, function as both a measure of program effectiveness as well as<br />
<strong>the</strong> rationale for reproducing this strategy in o<strong>the</strong>r countries (Jato et<br />
al., 1999; Mohammed, 2001; Rogers et al., 1999; Swalehe et al., 1995;<br />
Vaughn & Rogers, 2000; Vaughn et al., 2000). Indeed, PCI’s promotional<br />
packet includes full-text copies of two such studies (Law & Singhal, 1999;<br />
Rogers et al., 1999), and <strong>the</strong>ir promotional literature refers frequently<br />
to <strong>the</strong> positive conclusions of <strong>the</strong> studies.<br />
Yet, methodological criticisms have been raised concerning <strong>the</strong> media<br />
impact studies of soap operas and education-entertainment (McKinley &<br />
Jensen, 2003; Sherry, 1997; Starosta, 1994). In particular, McKinley and<br />
Jensen (2003) note that “ <strong>the</strong> continued quest for quantifi able effects<br />
of short term media interventions within development communication,<br />
particularly health communication, runs counter to contemporary medi-