National Disaster Response Plan (NDRP) March 2010 - NDMA

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PART- V
DISASTER RESPONSE FUNCTIONS
1. On declaration of emergency various agencies must respond as early as possible to provide
relief to affected people. However during the process standards and criteria must be adhered too. The
purpose of this section is to explain the response functions of various agencies, standards and criteria
to be used for organization of emergency response by different stakeholders.
Activation of Emergency Operation Centre (EOC)
2. The EOC will serve as the hub for receiving early warning and issuing information to the
public, media, ministries, departments and humanitarian response agencies. The EOCs will also lead
the coordination and management of relief operation in affected areas. All the agencies such as civil
defence, Armed Forces, Fire Services, Police, Ambulance Services, Red Crescent Societies, Edhi
Foundation, and other humanitarian agencies will be coordinated by the EOCs at respective level.
The EOCs will function throughout the year in disaster and non-disaster times. In disaster times, the
EOCs will coordinate relief and early recovery and non-disaster time emergency centre will be
working in emergency preparedness mode e.g. contingency planning.
a. National Emergency Operation Centre (NEOC). The NEOC will be part of the
NDMA office with full/part time staff and facilities for representatives from different
ministries, departments, media and those humanitarian organizations who will join
NEOC during the disaster time. NEOC will be equipped with facilities e.g. telephones
(landlines, cellular and satellite phones), fax, internet/emails, computers, printers,
photocopiers, TV sets, range of status boards and map boards, generators, and other
facilities to include telecommunication system (radio telephone, handsets, VHF
wireless radio communication and standby power system). The NEOC will be
supervised and directed by the Chief Coordinator (Member Operations)). The NEOC
will be headed by the Director Operations and supported by the operations,
communication, public information, finance, administration and logistics support teams.
Detailed job description of various members is given at Annex A. The NEOC will be
working round the clock during the disaster time and in the non disaster time during
normal office hours.
(1) Objectives. The main objectives of the NEOC are to:-
(a) Disseminate warning on time.
(b) Issue instructions to all stakeholders.
(c) Communicate with stakeholders
(d) Coordinate with different stakeholders for effective response.
(e) Organize and manage emergency operations at national.
(f) Collect Information, undertake analysis and arrange dissemination.