SAP Basis

Unit 4: Access to Help ADM100
By maintaining and providing multiple settings variants, you can make
the online help available in various ways. A settings variant specifies
a configuration of help type, storage location of the help files (server
and/or path) and the language version of the help files for a particular
front end platform. If you provide multiple settings variants for a front
end platform, the users can choose between these variants using the menu
Help → Settings (Extended Help tab page).
In every settings variant you must specify the Area for which it applies,
in addition to the front end platform. The area indicates the application
area of the SAP Knowledge Warehouse from which the contents to be
displayed are taken. The area IWBHELP (“documentation”) contains the
online documentation delivered to all customers. Customers that use the
SAP Knowledge Warehouse can also define settings variants for the area
IWBTRAIN (“training”).
Setup Work at the Front End: The sapdoccd.ini File
It is very important to emphasize that WITHOUT configuration in
transaction SR13, even if there is a sapdoccd.ini file on the front end, it
is NOT evaluated. The default message in this case is: No documentation
available.
Transaction SR13 is to be set up in the exercises for this unit so that
any sapdoccd.ini files that exist on the front ends are evaluated. If
these do not exist, then the settings from transaction SR13 would be
used. However, these would not point to a meaningful target, as it
is not possible to guarantee for all training centers that SAP Web AS
documentation is available locally. This means that in some circumstances,
no documentation is available. This problem should then be solved with
the local IT department.
A default setting for the selection of online documentation must be made
in the system for every utilized front end platform. If multiple help types
are installed, the end user can choose between these variants using the
menu Help → Settings (Extended Help tab page).
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