SAP Basis

ADM100 Lesson: Concept of the SAP Solution Manager
Operation
The Operations Portal area allows you to access various preventative
and proactive SAP services directly. Variousservicetypesareofferedin
the three areas:
• Self services, such as IT reporting, SQL cache analysis, ABAP coding
analysis, but also Upgrade Guides, Technical Implementation Guides,
and the operations handbook.
• Remote services, such as the SAP EarlyWatch Alert Service, SAP
EarlyWatch service, SAP GoingLive Check, and SAP GoingLive
Functional Upgrade Check.
The services are dynamically proposed depending on the configuration
and status of your solution. The SAP Solution Manager provides an
overview of all customer-specific service recommendations.
You can easily order services using the SAP Solution Manager. The process
of an order is outlined in the figure below.
Figure 164: Service Ordering and Delivery
Monitoring
The monitoring portal provides functions for monitoring individual
systems and complete business processes. You can also create status
reports with Service-Level Reporting.
The monitoring architecture of the SAP Solution Manager is outlined in
the figure below. The satellite systems automatically collect the actual
data. The SAP Solution Manager collects this data, aggregates it, evaluates
it, and displays the result graphically. CCMS Monitoring (RZ20) and the
Service Data Control Center (SDCC) act as data collectors on the satellite
system side.
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