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Unit 4: Access to Help ADM100 SAP Service Marketplace Figure 51: The SAP Service Marketplace Use at least two examples to present the services and information provided by the SAP Service Marketplace, such as access to the SAP Notes database using the alias /notes and to the installation guides with the alias/instguides. There is no longer a “Walldorf” dummy user available for this demonstration. You should use your own S user. In principle, you can also log on with your D/I user. However, more information may then be displayed than for a typical customer user. If you are using a D/I user, you should therefore check the demonstration first to ensure that no internal information is displayed; the above examples are “harmless” in this regard, as long as you do not call up any internal SAP Notes in the SAP Notes database. The Web site http://www.sap.com provides information about all SAP Solutions and about SAP as a company. This information is public and can be accessed by anyone. In addition to this, SAP provides various services, detailed information, and so on for customers and partners on the SAP Service Marketplace at http://service.sap.com. AccesstotheSAPService Marketplace (SMP) is free of charge, however it is protected by a user name and password logon. There is at least one person with access to the SMP at every customer. This person can create additional users and assign certain authorizations to those users. 136 © 2003 SAP AG. All rights reserved. 2003/Q3
ADM100 Lesson: Configuring the Online Documentation There are two simple options available to simplify navigation: • Personalization of the initial screen • Navigation using Quick Links, such as http://service.sap.com/smp. Quick Links are simply added to the “basic address” after a “/”. In this case: “smp”. Important Quick Links: • /user-admin User administration on the SMP (for “your” users) • /sscr You can obtain “SAP Software Change Registration” keys here • /notes The online access to SAP Notes is available using this Quick Link • /swcenter You can obtain patches, updates, and other software for your SAP systems here • /message This Quick Link allows you to create a message to SAP • /servicecat The service catalog displays a list of the services offered by SAP • /instguides You can find installation guides for the various SAP solutions here • /netweaver This Quick Link leads to the newest information about SAP NetWeaver • /education You can find information about the SAP training courses available worldwide in an online catalog here Additional Information • SAP Library • http://help.sap.com • http://service.sap.com • SAP Notes – SAP Note 94849: SAPDOCCD.INI -description – SAP Note 95309: SAPDOCCD.LOG -description – SAP Note 101481: Collective note: Application help and R/3 library – SAP Note 302459: Setting variants for online help – SAP Note 333584: Frequent errors in settings of the SAP Library 2003/Q3 © 2003 SAP AG. All rights reserved. 137
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About this Handbook This handbook i
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Contents Course Overview...........
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ADM100 Contents Unit 16: Introducti
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Course Overview This SAP course pro
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ADM100 Course Overview Monitoring A
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ADM100 Course Overview Tips for Pre
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Unit 1 1 Fundamentals This unit act
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ADM100 Lesson: What Is an SAP Syste
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ADM100 Lesson: Process of a System
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ADM100 Unit Summary Unit Summary Yo
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ADM100 Test Your Knowledge 31 Test
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Unit 8 211 Support Packages, Plug-I
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ADM100 Lesson: Importing SAP Notes
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Unit 10 303 Including Printers in S
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ADM100 Lesson: Configuring Printers
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Unit 13 403 System Monitoring This
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Unit 15 459 Structured Troubleshoot
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Unit 16 501 Introduction to System
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ADM100 Lesson: Security in the SAP
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ADM100 Course Summary Course Summar
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Glossary ABAP Advanced Business App
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ADM100 Glossary development object
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ADM100 Glossary Quick Link Navigati
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ADM100 Glossary SAP Web Application
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A access method, 360 Archive Develo
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ADM100 Index sapdoccd.ini, 133 sape
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Feedback SAP AG has made every effo
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