SAP Basis

Unit 15: Structured Troubleshooting ADM100
3. Find out which dialog work process generated the spool output.
a) To do this, you can search all of the developer traces of the
SAP application server on which the user is logged on, or, in a
Command Prompt at operating system level, switch to the SAP
application server’s work directory. You can search the trace
file with the command qgrep. If the front end printer has the
short name TFRP, the call is: qgrep -l -e TFRP dev_* .All
trace files in which TFRP (case-sensitive) appears are displayed.
The name of the developer trace in which the text was found is
displayed at the start of each line. You can check the trace files
from the operating system or from transaction SM50 . In the
dialog work process trace file, you find, in Printer Trace,
the lineS sending frontend job xxxx/y, amongother
things. xxxx specifies the spool number and y the output request
number. You can use this information to identify whether
the checked spool request was processed by this dialog work
process.
For more detailed information, see the lesson, section “Error-Free
Front End Printing”.
4. Use the developer trace of the dialog work process to discover which
instance generated the output request.
a) You can check the trace files from the operating system or from
transaction SM50 . In Printer Trace in the dialog work
process trace file, you find the line S Send Message (P) to
Spoolserver xxx. xxx specifies which instance generated
the output request.
Above this, you find the line S sending frontend job
xxxx/y. xxxx specifies the spool number and y the output
request number. Use these to ensure that you are analyzing the
trace information for your output request.
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