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SAP Basis

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ADM100 Lesson: Appendix - Troubleshooting Example<br />

Lesson:<br />

475<br />

Appendix - Troubleshooting Example<br />

Lesson Duration: 0 minutes<br />

Lesson Overview<br />

This lesson is intended as an appendix to the Troubleshooting Procedure<br />

lesson. The troubleshooting procedure is shown using an example of<br />

troubleshooting front end printing. If problems occur with front end<br />

printing, this lesson will help you to understand front end printing better<br />

and possible to correct the error.<br />

Lesson Objectives<br />

After completing this lesson, you will be able to:<br />

• Perform troubleshooting if problems occur in front end printing<br />

Caution: This lesson is an appendix and is not normally<br />

intended for presentation in the ADM100 course. If necessary,<br />

the participants can follow this lesson after the course to solve<br />

problems with front end printing. This lesson requires experience<br />

of print administration, and in particular of front end printing. The<br />

instructor can set this lesson as an additional task for especially<br />

able participants.<br />

If you want to present this lesson, we recommend that you perform a<br />

demonstration in the system instead of showing the screenshots.<br />

Business Example<br />

Unexpected problems are occurring with front end printing during<br />

running operation of your <strong>SAP</strong> systems. As a member of the system<br />

administration team, you want to learn about the procedure for structured<br />

troubleshooting for front end printing.<br />

Troubleshooting Front End Printing<br />

General Conditions<br />

We are assuming here that there are problems with front end printing, and<br />

that we have isolated them as follows: Problems are occurring with front<br />

end printing for all <strong>SAP</strong> systems at some front ends. As an example, we<br />

will now analyze the problems between an <strong>SAP</strong> system and a front end<br />

and correct the error. The error correction can then be performed on the<br />

other<strong>SAP</strong>systemsorfrontendsinthesameway.<br />

2003/Q3 © 2003 <strong>SAP</strong> AG. All rights reserved. 555

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