SAP Basis

Unit 15
459 Structured Troubleshooting
This unit should provide the participants with an overview of procedures
for troubleshooting. These include various trace options in the SAP
system. The most important of these should be introduced in detail. If
appropriate, the instructor can certainly add additional trace possibilities
with which he or she is familiar.
The second lesson deals with an actual problem case: the case of front
end printing not working, which should demonstrate a possible concrete
process for structured troubleshooting to the participants.
Unit Overview
Oneofthetasksofsystemadministratorsistolocalizeandcorrecterrors
when they occur. This unit will provide youwithanoverviewofdifferent
trace options in the system and allows you to perform a number of traces.
A possible process for structured troubleshooting will then be presented
using a concrete example (errors in front end printing).
Unit Objectives
After completing this unit, you will be able to:
• List various trace options
• Perform simple traces in the SAP system
• Develop procedures for structured troubleshooting
• Perform troubleshooting if problems occur in front end printing
Unit Contents
Lesson: Trace Options .........................................................535
Exercise 30: Trace Options................................................545
Lesson: Troubleshooting Procedure..........................................550
Lesson: Appendix - Troubleshooting Example ..............................555
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