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EmE r g E n c y ma n a g E m E n t In s t I t u t E • 2010-2011 • ca t a l o g of co u r s E s Selection Criteria: FEMA Permanent Full-Time (PFT) employees in grades GS 11/12/13 and Cadre of On-call Response Employees (CORE) employees on a space-available basis. Course Length: 4 days performance Excellence series II— representing the agency (E527) This course teaches FEMA professional employees in grades GS 11/12/13 to be positive representatives of the organization to meet and exceed the performance expectations in this area. This course will instruct participants in appropriately, accurately, and succinctly relaying information to both internal and external customers. Participants will identify their personal strengths when relating to others through the use of an individual assessment tool. They will learn to craft an effective External Affairs message delivering concise, focused, and keymessage points. Participants will be videotaped to see their personal delivery technique. They will learn to analyze and practice conflict and stressful situation resolution skills, gaining the ability to explain/ defend viewpoints tailored to specific audiences, speaking in a confident and compelling manner. This is a highly interactive course. Selection Criteria: FEMA PFT employees in grades GS 11/12/13 and CORE employees on a spaceavailable basis. Course Length: 4 days performance Excellence series II— achieving Effective results/teamwork (E528) This course teaches FEMA professional employees in grades GS 11/12/13 the development of a practical approach to goal-setting and prioritization. Participants will be able to identify and use proactive variations to situations enabling more effective outcomes to goals. Participants will bring projects/plans for projects on which to work or start in this segment, thus offering an opportunity to practically use lessons learned in the classroom. The participants will increase skills in 135 collaborative team building through recognition of contributions from a variety of groups emphasizing cultural and generational issues. The course lists ways to deal with everyone fairly, equitably, and professionally. Participants will gain a better understanding of ways to anticipate potential detriments to effective teams and provide constructive conflict resolution and common goal identification. This course is a highly interactive course. Selection Criteria: FEMA Permanent Full-Time (PFT) employees in grades GS 11/12/13 and Cadre of On-call Response Employees (CORE) employees on a space-available basis. Prerequisites: Required: A project participants wish to work on. Course Length: 4 days performance Excellence series II— leadership for managerial success (E529) This course teaches FEMA professional employees in grades GS 11/12/13 to prepare or increase their ability to lead and supervise. Participants learn to benchmark from best practices. Participants will identify their personal strengths and weaknesses as they use a tool to evaluate their leadership skills and learn how to improve the positive skills to build a stronger performing unit. They will learn how to apply communication and conflict management styles to build and sustain high-performing teams. Participants will learn to adapt coaching styles to meet the needs of their team members. They will also work on an individualized career development plan. This course is a highly interactive course. Selection Criteria: FEMA Permanent Full-Time (PFT) employees in grades GS 11/12/13 and CORE employees on a space-available basis. Course Length: 4 days FEd E r A L Em E r g E N C y mA N A g E m E N T Ag E N C y fEma/fEDEral partnErs cOursEs—EmplOyEE DEvElOpmEnt
fEma/fEDEral partnErs cOursEs—EmplOyEE DEvElOpmEnt EmE r g E n c y ma n a g E m E n t In s t I t u t E • 2010-2011 • ca t a l o g of co u r s E s support advisory group for Empowerment (sagE) conference (E530) The Support Advisory Group for Empowerment (SAGE) Conference has evolved from the Director’s office as the Secretarial Advisory Committee in 1994 to the Secretarial Advisory Group for Empowerment in 1996 under the direction of the Learning and Development Branch. Membership continued to expand since then and the name changed once more to its current, “Support Advisory Group for Empowerment.” Current membership consists of a cross-section of administrative and professional personnel at various grade levels throughout the Agency. The group meets on a monthly basis to discuss and plan upcoming events and activities. This time is also used to share future individual or group endeavors. SAGE membership is a 2-year term. New membership was announced in August 2007 for the 2008–2010 term. Mission: To serve as a liaison to FEMA’s administrative support personnel in the development of methods for improving the overall Agency administrative support. In order to accomplish its mission, SAGE recommends and/or provides training opportunities and activities that enhance job knowledge, skills, and abilities. Goals • Foster an environment that supports continuing education through quality programs designed to meet the needs of FEMA’s administrative support and professional personnel. • Seek ideas and input from all FEMA staff that aid in enhancing the administrative services throughout the Agency. • Encourage and support networking among Agency administrative support personnel. • Promote activities that recognize and support the growth of Agency administrative and professional personnel. FEd E r A L Em E r g E N C y mA N A g E m E N T Ag E N C y 136 Ongoing Events • SAGE Conferences are conducted yearly to assist DHS/FEMA employees with the development or enhancement of soft skills and knowledge that could increase career opportunities, improve job performance, encourage creative thinking, and promote self-management. • SAGE Brown Bags offer various topics to help employees enhance skills and become more marketable in today’s constantly changing work environment. performance Excellence series I (E534/E535/E536) The Performance Excellence Series I has been designed to help strengthen and reinforce the core competencies of DHS/FEMA personnel through the GS-9 levels. Participants will learn new strategies in Communication and Customer Service; Achieving Effective Results/Teamwork; and Representing the Agency. The Series consists of three in-depth, unique, 1-week segments and one repeated segment. Each segment will explore and uncover new methodologies for excellence in the workplace. Learning Methods: Self-assessments; individual, small, and large group practical exercises; in-class writing; discussions; facilitator presentations; feedback from the facilitator; demonstrations; and application planning. • Week I: Communication and Customer Service (E534) • Week II: Achieving Effective Results/Teamwork (E535) • Week III: Representing the Agency (E536) • Week IV: Communication and Customer Service (E534) Selection Criteria: DHS/FEMA personnel through the GS-9 levels. Stafford Act employees and temporary full-time employees are welcome on a spaceavailable basis. Course Length: 4 days
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TABLE OF CONTENTS Page EmErgEncy ma
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EmE r g E n c y ma n a g E m E n t
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EMI History EmE r g E n c y ma n a
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natIOnal EmErgEncy traInIng cEntEr
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natIOnal EmErgEncy traInIng cEntEr
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gEnEral InfOrmatIOn EmE r g E n c y
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gEnEral InfOrmatIOn foreign applica
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EsIDEnt cOursEs— mItIgatIOn EmE r
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EsIDEnt cOursEs— HaZus-mH EmE r g
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acrOnyms EO Executive Order EmE r g
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acrOnyms EmE r g E n c y ma n a g E
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alpHabEtIcal InDEx EmE r g E n c y
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Hu m a n Dignity St a t e m e n t T
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