enrollment for emi courses - Emergency Management Institute ...

asic mediation (E542)
EmE r g E n c y ma n a g E m E n t In s t I t u t E • 2010-2011 • ca t a l o g of co u r s E s
This course provides participants with the basic
knowledge and skills necessary to become a mediator
by exploring all aspects of the mediation process
through interactive exercises, demonstrations,
lectures, supervised role-plays, and group debriefing.
Participants will develop essential communication
skills and successful dispute resolution techniques.
Participants will learn effective tools to deal with
issues of denial, anger, power, and impasse. Conflictresolution
strategies, principles, and theories will be
presented. Participants will identify the five different
conflict styles, including their own. All participants
will understand how to reduce and transform conflict
in their workplace.
Selection Criteria: FEMA employees working in
situations/environments where conflict-resolution
skills will enhance the performance of the agency and
strengthen its mission. For individuals who encounter
miscommunications and misunderstandings which
must be resolved quickly and meaningfully for
successful operations.
Enrollment: Submit a FEMA Form 75-5 (General
Admissions Application) to the NETC Admissions
Office. Applications are reviewed and approved by
the NETC Admissions Office.
Course Length: 4½ days
137
Human resources (Hr) for supervisors
and managers (E543)
This course is designed to provide FEMA supervisors
and managers with an overview and understanding
of their personnel management responsibilities, as
well as to provide the tools needed to accomplish
organizational objectives and abide by human
resources laws and regulations. Some course topics
are: Merit System Principles, Prohibited Personnel
Practices, Position Classification, Recruitment and
Placement, Labor Management Relations, and
Performance Management.
Course Objectives
• Describe the nine merit systems principles.
• Identify the 14 principles of ethical conduct
expected of all Federal employees.
• Discuss some ways the Agency fosters an
environment that values and respects differences.
• Recognize the three statutory pay systems.
• Explain the goals of position management and
classification process.
• Identify strategically linked performance
elements and how to write measurable standards
for each.
• Distinguish between performance and conduct
problems.
• Describe the various types of leave and accrual rates.
• Understand the collective bargaining process and
recognize the rights of employees, unions, and
management.
• Describe the benefits and application of
alternative dispute resolution procedures.
• Describe the benefits of alternative work
schedules.
Selection Criteria: Permanent full-time (PFT)
Supervisors and Managers have first priority.
Course Length: 4 days
FEd E r A L Em E r g E N C y mA N A g E m E N T Ag E N C y
fEma/fEDEral partnErs
cOursEs—EmplOyEE
DEvElOpmEnt