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length of their presence at their workplace, their task accomplishment on time, and<br />

their concern with costs and budgets have been the indicators for this variable.<br />

As reward system of faculty members and other staff are slightly different in Iran’s<br />

universities, it has been endeavoured to measure “Improvement in Reward System”<br />

separately in two questions. Proper relationship between amounts of salary, other<br />

earning, and annual promotion with job performance were common in two questions.<br />

The question regarding other staff has a fourth section to obtain their opinion about<br />

proper link between staff’s overtime payment and their job performance. Using the<br />

formats and anchors employed by Cravens and Guilding (2001), Guilding (2002), and<br />

Cadez and Guilding (2008) a four-section question was asked from all managers to<br />

assess the extent of their “Usage of Accounting Information for Performance<br />

Management”. The aspects of performance management were adapted to the Iran’s<br />

circumstances based on the framework proposed by Otley (1999) including goal<br />

definition and standard setting, performance measurement and comparing to the<br />

targets, expenditure controlling and decision-making, and rewarding and<br />

compensation.<br />

For measuring “Universities’ Departmental Performance” the instrument of Merchant<br />

(1981) which has been used by other researchers such as Brownell and Merchant<br />

(1990) and Dunk (1995) was employed. To avoid from massive subjectivity bias, five<br />

key performance indicators which are normally used by different departments in<br />

Iranian universities were placed in the questionnaires. For Education Departments the<br />

indicators are the rate of graduation during the planned period, quality of instructors<br />

which can be measured based on combination of faculty members (more lecturers=1,<br />

more full professor=6), graduates’ success in passing entrance exams to study in<br />

upper levels, graduates success in finding jobs compared to other universities, and<br />

quality of programmes and courses. Employed key performance indicators for<br />

Research Departments include “number of national publications”, “number of<br />

international publications”, “number of applied research projects and contracts”,<br />

“number of registered patents and inventions”, and “amount of research income”. Key<br />

performance indicators for Financial Departments are ability to pay for expenses and<br />

liabilities on time, new investment in constructing or purchasing new buildings, new<br />

investment in teaching, research, and experimental assets and facilities, growth in<br />

other revenues other than governmental budgets, and percentage of saved budgets at<br />

the end of each year. All of them were requested to rate their overall performance<br />

compared to their counterparts in other universities as the sixth questions.<br />

3. METHODOLOGY<br />

The suitable philosophy and paradigm for this study seemed to be positivism and<br />

functionalist and, as it was mentioned earlier, Contingency Theory was adopted as the<br />

underlying theory for it. Choosing cross sectional survey as research strategy, data<br />

were collected from the Governmental Universities in Iran during the latter part of<br />

2009 through a postal questionnaire. Three main divisions of activity namely<br />

Research Department, Education Department, and Financial Department of all 126<br />

Governmental Universities in Iran were sent the questionnaire. Therefore, the<br />

population of this study was 378 departments of Iranian State Universities.<br />

~ 100 ~

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