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application for the beneficiary, it reveals other solutions or necessities that attract<br />

additional costs.<br />

Underestimated costs:<br />

• Training represents, on the unanimous opinion of those who have implemented<br />

ERP systems, one of the most underrated aspects of the budget.<br />

• Integration and testing of ERP package with other software tools used by the<br />

company is often an activity whose cost is underestimated.<br />

• Conversion of data from the format required by the old applications to the<br />

format required by the ERP systems is an activity that proves to be very costly<br />

and difficult to estimate quantitatively.<br />

• Maintenance. Developing such a solution actually does not stop, ever.<br />

Customers always have special requirements to change, but there are also<br />

requirements that arise from changes in the law.<br />

4.2.4. ERP II<br />

The evolution of technology is subject to the laws of nature, and is subject to "natural<br />

selection" and "adaptation to environment." These laws express a simple principle: the<br />

things that do not adapt do not survive environmental change. Business is business<br />

and that information systems that support them, are no exception to the law of<br />

evolution. ERP II represents the next stage of development of enterprise resource<br />

planning systems. Technology has entered into the communication era, particularly<br />

with the growth of the Internet. ERP II is actually an ERP adapted to the reality of the<br />

Internet, through changes in functionality, technology and architecture. The most<br />

obvious change is the shift in emphasis from activities focused on the internal<br />

workings of the company, to the integration and external collaboration.<br />

Table 4. ERP applications versus ERP II applications<br />

ERP ERP II<br />

ROLE Optimizing enterprise Integrating the value chain,<br />

FUNCTION Production, sales and distribution, financial<br />

processes<br />

~ 1106 ~<br />

collaborative-commerce opportunities<br />

Vertical processes, horizontal<br />

processes, custom industrial<br />

applications<br />

PROCESSES Internal, hidden External connection including suppliers<br />

and customers<br />

ARCHITECTURE Web-aware, closed, monolithic Web-based, open, modular<br />

DATE Internally generated and consumed Published and shared internally and<br />

externally<br />

(Source: Gartner Research)<br />

4.2.5. ERP solution - Microsoft Dynamics Nav<br />

This software was purchased in 2002 by Microsoft. It passed successive stages of<br />

integration into Microsoft's Navision portfolio of solutions – from “The way to grow”,<br />

to “Microsoft Business Solutions Navision” and then to its current name “Microsoft<br />

Dynamics Nav”. Microsoft Dynamics NAV is an application on two or three layers.<br />

The two layer architecture is the most used. The three layer architecture means that<br />

between the client and server, business logic is taken by Navision Application Server,<br />

which performs operations without user interface (eg. barcode reader).

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