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companies, have developed and tested risk management techniques in order to<br />

mitigate the key risks associated to those industries.<br />

Companies have traditionally focused on the financial risks, but recently, increased<br />

attention was paid to the operational risk and systemic risk mainly due to the<br />

regulators’ concerns. The technology and information security risks are a significant<br />

part of the aforementioned risks. Today economy brings a new spectrum of IT related<br />

risks, such as disclosure of confidential data, non-availability of services negotiated<br />

due to systems downtime, or missed business opportunities caused by a rigid IT<br />

infrastructure. Basically, risk management addresses the IT risks, defined as “the<br />

business risk associated with the use, ownership, operation, involvement, influence<br />

and adoption of IT within an enterprise. IT risks consist of IT related events that could<br />

potentially impact the business.” (ISACA, Implementing and Continually Improving<br />

IT Governance, 2009)<br />

Risk management is a continuous process with two components, identification and<br />

control. It begins with a clear understanding of the company’s appetite for risk, which<br />

drives all the risk mitigation efforts and influences future investments in technology.<br />

Afterwards, it continues with the identification of risks and their impact on assets.<br />

Once identified, risks must be controlled and mitigated by countermeasures to an<br />

acceptable level. Consideration should be given to the residual risk, as well. The<br />

performance of risk mitigation process should be measured and monitored on a<br />

continuous basis.<br />

Control Objectives for Information and related Technology – COBIT is an IT<br />

governance framework which provides a structure for developing control objectives.<br />

The framework is strongly focused on controls and less on execution and support. It<br />

allows managers to overpass the gap between control requirements, technical issues<br />

and business risks, by providing clear policies and good practices for IT controls from<br />

a business perspective. COBIT provides a framework to ensure that IT is aligned with<br />

the business, acts as an enabler for business and its usage maximizes benefits, IT<br />

resources are used responsibly and IT risks are managed appropriately. Furthermore,<br />

it covers security topic in addition to other risks that can occur while using<br />

information systems.<br />

COBIT has been aligned and harmonized with other IT standards and best practices<br />

like COSO ERM Framework, ITIL, ISO/IEC 17799 and SEI Capability Maturity<br />

Model. COBIT is positioned at a high level and acts as an integrator of the different<br />

guidance materials. The framework is focused on what is required to achieve,<br />

meaning adequate management and control of IT, while the more detailed IT<br />

standards and best practices are at a lower level of detail describing how to manage<br />

and control specific IT topics.<br />

COBIT framework map IT activities in a generic process model divided in four<br />

domains which are:<br />

• Plan and Organise<br />

• Acquire and Implement<br />

• Deliver and Support<br />

• Monitor and Evaluate<br />

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