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Traditional analytical tools claim to have a total integrated view of the enterprise or<br />

business, but they analyze only historical data—data about what has already<br />

happened. Traditional analytics help gain insight for what was right and what went<br />

wrong in decision-making. Today’s tools merely provide rear view analysis.<br />

However, one cannot change the past, but can prepare better for the future and<br />

decision makers want to see the predictable future, control it, and take actions today to<br />

attain tomorrow’s goals.<br />

Predictive analytics employs both a microscopic and telescopic view of data allowing<br />

organizations to see and analyze the minute details of a business, and to peer into the<br />

future. Traditional BI tools cannot accomplish this functionality. Traditional BI tools<br />

work with the assumptions one creates, and then will find if the statistical patterns<br />

match those assumptions. Predictive analytics go beyond those assumptions to<br />

discover previously unknown data; it then looks for patterns and associations<br />

anywhere and everywhere between seemingly disparate information.<br />

1.2 The business value of predictive analytics<br />

Predictive analytics can help companies optimize existing processes, better<br />

understand customer behavior, identify unexpected opportunities and anticipate<br />

problems before they appear. There is no doubt that predictive analytics can yield a<br />

substantial ROI. Nevertheless, there are many organizations that have yet to employ it<br />

- according to a survey conducted in august 2010 by TDWI (The Data Warehousing<br />

Institute) only 30% of organizations have fully or partially implemented predictive<br />

analytics, while more than 50% were still exploring or have no plans about it.<br />

We can list a lot of reasons to justify that a company needs predictive analytics; these<br />

are only some of them:<br />

• Get a higher return on data investment<br />

• Find hidden meaning in data<br />

• Look forward, not backward<br />

• Deliver intelligence in real time<br />

• Discover unexpected opportunities<br />

• See assumptions in action<br />

• Empower data-driven decision making<br />

If that’s so, why we don’t find predictive analytics wide spread in most of the<br />

organizations? Many IT managers and some business managers understand the value<br />

that predictive analytics can bring, but most are still wondering where to begin.<br />

Analyzing data is not easy. Finding people who have sufficient knowledge of the<br />

business processes, underlying data structures, and data access and analysis tools is<br />

challenging. Also, preparing organizational data so that business people can access<br />

and trust it is difficult, time-consuming and expensive. The analytical tools – like<br />

spreadsheets, desktop databases, reporting tools – are not so evolved and haven’t<br />

changed much in the past years. But there are many new analytical tools (like visual<br />

discovery and workgroup BI tools) and technologies designed to improve the<br />

productivity of business analysts and preserve information consistency throughout an<br />

organization.<br />

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