Proceedings

governments. The primary values of e-business, such as cost savings, revenue growth,
and customer satisfaction, are proving to be only the tip of the iceberg. Having
realized the benefit of Web-enabling individual business processes, many companies
now seek further return on investment (ROI) by integrating new and existing ebusiness
applications and technologies. The key to their success is to find a way to
give customers what they want without the expense of traditional business operations.
E-business is the system re-engineering of business processes to take advantage of the
efficiency afforded by information technology and electronic communications. It
may consist of something as simple as establishing a retail website, or might involve a
complete overhaul of the way a big company handles orders internally.
The common factor is communication.
Most business processes are based on moving data from one point to another. It is
only during manufacturing or after a deal has been consummated that physical goods
must be moved. As a result, most improvements in business result from advances in
information technology, a field that is changing so rapidly it is difficult even for
professionals to keep up with it.
It is always a question how to select in a fast-moving technological subject. The
philosophy is that professionals must learn not technology alone, but how to keep up
with technology.
Sometimes, it’s not important to have the newest technology in your company, but
you need to use the most appropriate one for your e-business, based on factors like:
� permitting an easy and rapid way for updating the system,
� making periodically/permanent changes – this is the way to keep you site
“alive”; a lot of studies demonstrate that a static site had a short life duration,
comparing with the “dynamic” sites; the life of site = the live of e-business;
dynamic site= site with a lot of daily changes;
� have qualified persons for supporting all the changes in systems, platforms,
technologies.
2. TECHNOLOGIES USED IN E-BUSINESS
E-business technologies can be split into 2 categories: packaged solutions and web
development, both of them implemented by big software companies, as well like open
software foundation.
� Packaged Solutions - there are a lot of packaged solutions which enable e-
Business operations starting from larger enterprise packages for Customer
Relationship Management (CRM), Supply Chain Management (SCM) or
Enterprise Resources Planning (ERP) to smaller and leaner packages for
limited set of functions such as Email Applications, Peer-to-Peer computer
networking software, etc. These packaged solutions are also customizable to a
certain extent to suit the individual e-Business providing organization.
� E-Business web development - on the other hand, most of the e-Business
enablement is carried out by customized web applications built to address
specific needs of the e-Business products or services.
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