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• The first is the business aspect of BI — the need to get the most value out<br />

of information. This need hasn’t really changed in over fifty years<br />

(although the increasing complexity of the world economy means it’s ever<br />

harder to deliver). And the majority of real issues that stop us from getting<br />

value out of information (information culture, politics, lack of analytic<br />

competence, etc.) haven’t changed in decades either.<br />

• The second is the IT aspect of BI — what technology is used to help<br />

provide the business need. This obviously does change over time —<br />

sometimes radically.<br />

There are still some BI professionals that equate “reporting” or “monitoring” with<br />

analytics, and may be is not entirely inaccurate to do so. Business people can use<br />

reports to understand the business, analyze root causes and guide future activities. For<br />

some users, such as executives and managers, reports and dashboards are optimal<br />

analytical tools; for others, such as business analysts or analytical modelers there is a<br />

need to move beyond reporting to analytical and predictive technologies with richer<br />

functionality.<br />

Still, at the end of the date, nobody important cares how we call it. If we are in charge<br />

of a project, what really matters is working out the best way to leverage the<br />

information opportunity in the organization, and putting in place appropriate<br />

technology to meet that business need.<br />

Nevertheless, it’s true that we are witnessing an unprecedented shift in business<br />

intelligence (BI), largely because of technological innovation and increasing business<br />

needs. The latest shift in the BI market is the move from traditional analytics to<br />

predictive analytics. Although predictive analytics belongs to the BI family, it is<br />

emerging as a distinct new software sector.<br />

1. PREDICTIVE ANALYTICS - the science that makes decision smarter<br />

How we can define predictive analytics? Analytics is defined as being “the science of<br />

analysis” and analysis “the tracing of things to their source, and the resolving of<br />

knowledge into its original principles”. From a business perspective, analytics is about<br />

understanding the root causes of business events and conditions. Typically, business<br />

people identify root causes by asking a series of questions in a heuristic fashion (the<br />

answer to each question sheds new insights and generates new questions, and the<br />

process continues until one discovers desired insights).<br />

Predictive analytics is a broad term describing a variety of statistical and analytical<br />

techniques used to develop models that can be used to predict future behavior and<br />

events. The form of those predictive models varies, depending on the behavior or<br />

event that they are predicting. The core element of predictive analytics is the<br />

predictor, a variable that can be measured for an individual or entity to predict future<br />

behavior. Multiple predictors are combined into a predictive model, which, when<br />

subjected to analysis, can be used to forecast future probabilities with an acceptable<br />

level of reliability. In predictive modeling, data is collected, a statistical model is<br />

formulated, predictions are made, and the model is validated (or revised) as additional<br />

data become available.<br />

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