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Enterprise Governance is a relatively new term that refers to the way an organization<br />

is managed. “Enterprise Governance constitutes the entire accountability framework<br />

of the organizations. There are two dimensions of enterprise governance –<br />

conformance and performance that need to be in balance.” This statement captures the<br />

essence of enterprise governance as described by the International Federation of<br />

Accountants (IFAC) in the report “Enterprise Governance – Getting the Balance<br />

Right”.<br />

IT governance is an integral part of enterprise governance, a combined business and<br />

IT issue which requires a business driven approach. According to ISACA, IT<br />

governance has been defined as “the responsibility of the board of directors and<br />

executive management, and consists of the leadership and organizational structures<br />

and processes that ensure that the organization’s IT sustains and extends the<br />

organizations strategies and objectives.” (ISACA, Board Briefing on IT Governance,<br />

2 nd Edition, USA 2003) Furthermore, the implementation of IT governance ensures<br />

that the IT function adds value to the company while balancing risks versus return.<br />

IT governance is a comprehensive term that encompasses IT processes, IT resources,<br />

information, business and legal issues, and all concerns stakeholders, senior<br />

management, process owners, users, auditors and suppliers. A critical path to the<br />

success of IT governance is an effective communication among all parties involved,<br />

based on a common language, constructive relationship and commitment in<br />

addressing the issues. Basically, the IT governance is made of two issues: IT delivers<br />

value to the business and IT risks are mitigated to an acceptable level, which means<br />

the strategic alignment of IT with the business and the establishment of accountability<br />

within the enterprise.<br />

IT governance integrates and institutionalizes best practices and is an enabler for the<br />

company in taking full advantage of its information, thus maximizing benefits,<br />

gaining competitive advantage and exploiting successfully the opportunities.<br />

Business must deal with risks. Risk is an inherent part of business, brought to our<br />

attention as a result of major events occurred over the past years: fraud incidents,<br />

major credit failure, information technology exploits and information flows. In order<br />

to put risk in the proper business context, the Committee of Sponsoring Organization<br />

of the Tradeway Commission (COSO) issued in 2004 the Enterprise Risk<br />

Management Integrated Framework, known as COSO ERM Framework, which<br />

defines risk as follows: “Risk is the possibility that an event will occur and adversely<br />

affect the achievement of an objective”.<br />

According to COSO ERM Framework, the above mentioned process is defined as<br />

follows: “enterprise risk management is a process, effected by an entity’s board of<br />

directors, management, and other personnel, applied in strategy setting and across the<br />

enterprise, designed to identify potential events that may affect the entity and manage<br />

risk to be within its risk appetite, to provide reasonable assurance regarding the<br />

achievement of entity objectives”.<br />

Risk management is not something new to the business world. Several industries,<br />

among them being the financial services, insurance services and the energy<br />

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