18.12.2012 Views

Proceedings

Proceedings

Proceedings

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Hotăran, I. & Horga, G. (2010) “Leadership - crucial element in implementing ERP systems”,<br />

WSEAS International Conference on Economy and Management Transformation, West<br />

University of Timisoara, October 24-26, vol 2: 388-393<br />

Jacobs, B. (2004) “Using soft systems methodology for performance improvement and<br />

organisational change in the English National Health Service”, The Journal of<br />

Contingencies and Crisis Management, vol.12, no.4: 138 – 149<br />

Jacobs, F.R. & Whybark, D.C. (2000) Why ERP A Primer on SAP Implementation, New<br />

York: Irwin/McGraw-Hill<br />

Malmqvist, M. (2008) First Line Manager Role and Information Systems: A Case Study at<br />

Volvo IT of how Information Systems Can Help the First Line Manager Better Balance<br />

the ‘Soft’ and ‘Hard’ Tasks They Face, thesis work in Informatics, report no.2008:019,<br />

Gothenburg: Library of Chalmers University of Technology<br />

Petcu, A.J. & Drăghici, M. (2010) “Confluences and interferences between TQM and Lean<br />

Six Sigma”, 17th IGWT Symposium and 2010 International Conference on Commerce,<br />

Facing the Challenges of the Future: Excellence in Business and Commodity Science,<br />

21 – 25 September 2010<br />

Yen, H.R. & Sheu, C. (2004) “Aligning ERP implementation with competitive priorities of<br />

manufacturing firms: an exploratory study”, International Journal of Production<br />

Economics, no.92: 207-220<br />

Volvo Group (2010) “Volvo IT Company Presentation”, available at<br />

http://www.volvoit.com/SiteCollectionDocuments/Volvo%20IT/documents/other/Volv<br />

o%20IT%20company%20presentation%202010%20en.pdf (accessed 19.03.2011)<br />

~ 1109 ~

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!