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Expression 3 - ETC

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Help from <strong>ETC</strong> Technical Services<br />

If you are having difficulties, your most convenient resources are the<br />

references given in the index of this manual and the console Help system,<br />

which is explained under Keyboard Help, page 2. To search more widely,<br />

try the <strong>ETC</strong> website at www.etcconnect.com. If none of these resources<br />

are sufficient, contact <strong>ETC</strong> Techncial Services directly at one of the offices<br />

identified below. In some cases, calls outside normal business hours are<br />

answered electronically and forwarded to a service representative.<br />

When calling for help, please have the following information handy:<br />

• Console model and serial number<br />

• System software version (shown in Setup menu)<br />

• Dimmer manufacturer and installation type<br />

Americas<br />

<strong>ETC</strong> Americas<br />

Technical Services Department<br />

3030 Laura Lane<br />

Middleton, WI 53562<br />

800-775-4382<br />

(608) 831-4116<br />

service@etcconnect.com<br />

Europe<br />

<strong>ETC</strong> Europe Ltd.<br />

Technical Services Department<br />

5 Victoria Industrial Estate<br />

Victoria Road,<br />

London W3 6UU England<br />

+44 (0)20 8896 1000<br />

service@etceurope.com<br />

Asia<br />

<strong>ETC</strong> Asia, Ltd.<br />

Technical Services Department<br />

Room 605-606<br />

Tower III, Enterprise Square<br />

9 Sheung Yuet Road<br />

Kowloon Bay, Kowloon, Hong Kong<br />

(+852) 2799 1220<br />

mail@etcasia.com<br />

10 Chapter 1 Introduction

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