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Pay TV phase three document - Stakeholders - Ofcom

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<strong>Pay</strong> <strong>TV</strong> <strong>phase</strong> <strong>three</strong> <strong>document</strong> – non-confidential version<br />

326<br />

However, both remain relatively small businesses, particularly taking into account the<br />

scale of BT’s wider business 566 .<br />

10.44 As noted in section 7, we are at a point in the development of the pay <strong>TV</strong> sector<br />

when new platforms using new distribution technologies, such as IP<strong>TV</strong>, could start to<br />

offer significant benefits to consumers. The types of innovation which these new<br />

platforms might deliver to consumers are of course difficult to predict. Our general<br />

expectation, however, is that they will offer consumers greater convenience and<br />

enhanced service flexibility, e.g. by allowing them to access content on demand.<br />

10.45 The dynamic, forward-looking benefits of platform innovation that would be likely to<br />

result from a wholesale must-offer remedy are impossible to forecast with any degree<br />

of certainty, and we have therefore not sought to do so. However, the platform<br />

innovations that have emerged in recent years, e.g. VoD movie services on Virgin<br />

Media’s cable network and Tiscali’s and BT’s IP networks, illustrate the kinds of<br />

benefits that consumers might enjoy. Moreover, the remarkable success of<br />

innovations such as the BBC’s iPlayer suggests that on-demand services are likely to<br />

be increasingly popular with consumers in the future. Access to a wider range of<br />

content, in particular Sky’s Core Premium channels, would potentially enable these<br />

and other operators to innovate on the basis of that content, but also to build<br />

sufficient scale to innovate more generally.<br />

10.46 We consider that an increase in platform innovation by Sky’s retail competitors would<br />

be likely to provide Sky with an even greater incentive to innovate itself.<br />

Retail innovation<br />

10.47 Wholesale access to Sky’s Core Premium channels on regulated terms would enable<br />

Sky’s retail competitors to develop innovative ways of retailing those channels on<br />

DTT, IP<strong>TV</strong> and possibly on cable. For example, pay <strong>TV</strong> operators might choose to<br />

retail the channels on a stand-alone basis, as part of smaller, cheaper packages, or<br />

in conjunction with other innovative products 567 .<br />

10.48 The forward-looking benefits of retail innovation that would be likely to result from a<br />

wholesale must-offer obligation are as difficult to quantify as the benefits of platform<br />

innovation. By definition, we cannot predict the sorts of retail innovation that might<br />

emerge. However, retail innovation that has emerged in recent years built around<br />

access to Setanta’s Core Premium channel illustrates the kinds of benefits that<br />

consumers might see following the implementation of a wholesale must-offer remedy.<br />

Those examples include the availability of Setanta Sports 1 as part of smaller retail<br />

packages from BT Vision and Top Up <strong>TV</strong> and Top Up <strong>TV</strong>’s “season ticket”, which<br />

gave new customers a free season ticket to Setanta Sports 1 for the 2008/09 FAPL<br />

season.<br />

566 BT announced in May 2009 that it had an installed base of around 430,000 BT Vision customers,<br />

not all of whom took a subscription package. Top Up <strong>TV</strong> had around [ � ] subscribers in October<br />

2008.<br />

567 At present, consumers are required by buy-through to take a basic package if they wish to<br />

subscribe to Sky’s Core Premium channels on cable or satellite.

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