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department except for director generals and the state Ministers who used it to access
their Emails” (Rp5q2).
Almost all interviewees reported that all government employees have access to privately
owned mobile phones, especially an ordinary cell phone (Question2:Table2, Appendix
E). In addition, one respondent indicated that they are planning to use PDAs devices for
data recording in the future (Rp16q2) while the majority stated that they don‟t use it.
However, 6 of the respondents indicated that they did not know what a PDA was
(Rp4q2, Rp5q2, Rp10q2, Rp11q2, Rp12q2, Rp14q2). It was observed that PDAs
devices were hardly used and were rarely not deployed.
Q3 Existing mobile technologies used in organizations include Wireless LAN,
Wireless WAN, GPRS, 3G, EDGE, Blue Tooth Networking. Please give examples
how one or more mobile technologies are deployed in your department?
While the majority of the respondents indicated that they were aware of the
technologies as outlined in the question, only Wireless LAN is used in most of the
departments (Question3: Table3, Appendix E). However, 2 respondents indicated that
they have access the Wireless LAN and Wireless WAN (Rp1q3, Rp15q3). For example
the Department of Customs has some offices located outside the main building, for
example at the international points of entry such as the main wharf and Bauville airport.
The main use of these technologies is for collecting data within and remotely from the
main office.
Many of the cell phones owned by the employees have GPRS and some had EDGE
enabled. However, almost none of the respondents were aware of these technologies and
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