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ut to investigate the matter further as suggested by World Wide Worx. To wait for the
mobile solution is the last category. That is the application is still under development
and has not yet been proven for its values. These mobile solutions can only be
considered after requiring much more proof.
The issues related to security, anonymity and usability still have many other important
questions, but the interest in mobile communication has been established early in 2002
through pilot programs. All mobile solutions cannot only be provided through technical
and procedural solution but requires additional controls through legislation as argued by
Di Maio (2002).
2.8 m-Government examples within the national and global context
Nevertheless, there is proof that already few governments are making use of mobile
services despite its advantages and advancement in MWTs. Table 2:2 below shows that
few governments deliver m-Services via cellular phones and PDAs as presented by the
UN (2008) e-Readiness report. About 30 percent uses e-mail as the main means for
communication.
Table 2:2 Mobile service use. Source (United Nations, 2008).
Number of
Countries
Percentage
Messages sent to mobiles 14 7%
WAP/PDA access available 19 10%
E-mail sign-up option for updates 58 30%
Secure link indicated 19 10%
Government guarantees online account will be kept
confidential
29 16%
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