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network is. Respondents were asked to provide their own views base of the
telecommunication network related areas as outline in T5 (Q1-Q7) in Appendix A. All
of the 20 participants attempted all the questions. Similar approach taken in computing
the results of TRI survey questions was used to derive the mean, variance, minimum,
maximum and range of the RTN from the respondents answer (Appendix H).
Table 5:7 provide the mean scores of the respondents on the overall assessment of the
RTN. As a group, the government employees with a high RTN scores feel very positive
of the local area network (LAN) services (mean on LAN = 4.10). They are also positive
about the wide area network (WAN) services they are utilizing (mean on WAN = 3.80)
and also gave a high rating on wireless telephone network (WTN) (mean on WTN =
3.85).
Table 5:7 Reliability of Telecommunication Network Assessment.
Technology
Results LAN WAN ISP BDN SI TN WTN
However, the telephone network (TN) seems to be rated near the average (mean on TN
= 3.55), as a few of the respondents are not very positive about it (they may have based
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Overall
Assessment
Mean 4.10 3.80 3.40 3.20 2.95 3.55 3.85 3.55
Minimum 2 1 1 1 1 1 1 2
Maximum 5 5 5 5 5 5 5 5
Range 3 4 4 4 4 4 4 2
Std.
Deviation
.97 1.15 1.23 1.15 1.05 1.19 1.18 .63
Sample Size 20 20 20 20 20 20 20 20