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The interview started out by asking about the level of responsibility or position held by
the government officers within their respective government organisations. Respondents
were then asked to provide examples of any existing mobile devices and applications
currently deployed in their department. The next sections will discuss a few ways of
measuring and interpreting the results will be discussed that will assist in measuring and
interpreting in this study.
3.4 Measuring e-Readiness and m-Readiness
According to the UN (2010c) e-Government survey, Vanuatu was placed 155 th position
of the world ranking as previously discussed. This position showed that Vanuatu has
dropped in its ranking by one position compared to the ranking of 2008. Among the
least developing nations Vanuatu was placed in the 19 th position of the 2010 survey.
While there may be some form of in-house readiness assessment that may have been
carried out within VGO, at the time of conducting this study no report related to
readiness assessment that has been published. Though there may be signs of some web
presence within VGO, this low ranking indicates that there is much more to be done by
the Vanuatu government to deliver more e-Services and encourage citizens to access
more of this online service.
3.5 Evaluating the results
IBM provides a prescriptive matrix that considers all the relevant factors in deciding
whether a specific wireless application can be deployed. Governments can use this as a
guide when making decisions on whether to adopt the technology or not. Each
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