View/Open - Scholarly Commons Home

More documents

Recommendations

Info

E: Answers to Interview Questions Question 1: Table1 Code Respondent Answers Rp1q1 Senior Manager Rp2q2 Senior Manager Rp3q2 Technical officer Rp4q2 Senior Manager Rp5q2 Senior Manager Rp6q2 Middle Manager Rp7q2 Senior Manager Rp8q2 Senior Manager Rp9q2 Middle Manager Rp10q2 Other Rp11q2 Senior Manager Rp12q2 Senior Manager Rp13q2 Senior Manager Rp14q2 Senior Manager Rp15q2 Senior Manager Rp16q2 Senior Manager Rp17q2 Other Rp18q2 Senior Manager Rp19q2 Senior Manager Rp20q2 Senior Manager - 156 -
Questions 2: Table2 Code Respondent Answers Rp1q2: Mobile phone is one of the useful mobile technologies that are commonly use today, In the department laptops are very useful and only senior managers in the department are issued with Laptops. Rp2q2: The department does not provide cell phone to staff but each staff has their own private cell phones. We do have laptops but only the department senior officers have access to them. Laptops are useful tools in the department to provided services of the Government, each senior manager are provided with laptops. Rp3q2: Seniors Managers in the department are issued with laptops. It is handy to carry round and we use it a lot while visiting the islands or other official trips overseas, The Department use laptops to make Recording in all the Department Data. Our department does not provide cell phones to staff but each staff owns their own private cell phones. Rp4q2: Laptops are useful technology that we use a lot in the department. Don‟t know whether there exists such a device as PDA. What is it? Mobile phone is widely used today. Political appointees are not provided with cell phone, only for civil servant. Rp5q2: Black Berry devices are no too common use in the Department except for DG and the Minister, they use to access their Emails, and Officers in the Department are not provided with Free Cell phone. Laptops are useful in the Department and all Senior Managers are entitle to each laptop. What is a PDA? Rp6q2: Senior managers in the department are entitle to a Laptop. The department does not issue cell phones to staff but almost every staff has their own private cell phone. No Smartphone and PDA devices use in our department Rp7q2: Yes our department issue just a basic ordinary cell phone with a minimum of credit added to it for every month. Once this credit is used up staff at their own cost need to pay for credit to top up their cell phone. We have laptops but only accessible by senior officers. Rp8q2: All Officers are Using Ordinary Cell phones but they are not provided by the Government. Laptops are provided for each section in the department. No PDA and Smartphone devices. Rp9q2: Rp10q2: The department issued basic cell phone and only few staff are entitle to it. It depends on the type of activities they are doing, especially for official trip to the islands or overseas. No Smartphone or what is a PDA anyway?. We don‟t use it. Rp11q2: Within our department we don‟t distribute cell phone to each staff, but they have there own personal phone, however we give out Laptops but to senior managers and field staffs only. Sorry but what is a PDA? No we don‟t use PDA and Smartphone. Rp12q2: Senior officers are issued with laptop. Unfortunately the department cannot afford to supply cell phone to staff because of the cost. Almost every staff has their own cell phone and they often use it in government services. We don‟t use PDA, or what is it? Smartphone, no we don‟t have or I think some staff are using Smartphone. Rp13q2: Before the E-Government comes to Effective, I don‟t think its reliable because of Money Problems in the Country. Problem Of internet Connection. In the Department we access to our own saver so that we can Access internet. Rp14q2: Cell phones are not provided in the department, but laptops yes we have and only senior managers are entitle to laptops. Ordinary cell phone are mostly used in the offices but I don‟t think anyone here using Smartphone and I don‟t know about PDA is that a computing device? No we don‟t have it. Rp15q2: Smartphone, black Berry and laptops are useful devices but we only use laptops in the office. Staff has their privately own cell phone. Rp16q2: Ordinary cell phones are used for work purposes, also SMS to send messages to the Public. Laptops are used for training and the department will be introducing PDA purposely for data collection and recording. Blackberry devices and Smartphone, not all using it in any ways. Rp17q2: We have use laptop to do work for the department. Only senior officers use them especially when they are out of the office doing official trip. No PDA, no one using Blackberry. All staff have basic cell phone but not provided by the department. Most often we use our private phone for office work. Rp18q2: Ordinary cell phones are used, but in the future it is likely that we will be using Smartphone to communicate with the other provinces and easy for New Birth Registration in the Provinces. Laptops technology is widely used in the departments in Vila and also the Islands in Vanuatu. No use of PDA, we don‟t have it. Rp19q2: All staff has access to ordinary cell phone but these are privately own phones and are mostly used to conduct government services. It is used mainly for communication. No PDA devices and I can say that no one have access to Blackberry devices because it is expensive. Rp20q2: Laptops are distributed to senior managers in the departments. Most senior officers in our department are using Smartphone for email communication and accessing the internet using these Smartphone devices. We don‟t use PDA as it does not exist. - 157 -
Page 1 and 2:
Exploring M-Government Readiness Th
Page 3 and 4:
2.7.1 Language and Literacy .......
Page 5 and 6:
Attestation of Authorship “I here
Page 7 and 8:
List of Tables Table 2:1 E-Readines
Page 9 and 10:
IDC . . . . . . . . . . . . . . . .
Page 11 and 12:
Abstract The notion of mobile gover
Page 13 and 14:
Acknowledgments I owe my deepest gr
Page 15 and 16:
In summary, m-Government provides s
Page 17 and 18:
using mobile phones than fixed-line
Page 19 and 20:
telephones over the last two years
Page 21 and 22:
still being implemented. There are
Page 23 and 24:
The study will investigate the scop
Page 25 and 26:
the investigation of the current si
Page 27 and 28:
government employees are becoming m
Page 29 and 30:
Government services will be discuss
Page 31 and 32:
Figure 2:1 E-government indicators.
Page 33 and 34:
egulations while stage III consider
Page 35 and 36:
services provided by a country's go
Page 37 and 38:
Low ranking of countries in this re
Page 39 and 40:
According to Wikipedia (2010b) wire
Page 41 and 42:
The various definitions of m-Govern
Page 43 and 44:
M-Communication is possibly the mos
Page 45 and 46:
mobile communication, it is expecte
Page 47 and 48:
The delivery model (G2G, G2E, G2B,
Page 49 and 50:
obvious, telecommunication companie
Page 51 and 52:
Smartphone platforms are Series 60
Page 53 and 54:
2.5 Examples of m-Government Servic
Page 55 and 56:
data currency. As previously stated
Page 57 and 58:
illiterate. These challenges are ob
Page 59 and 60:
costs; m-Digital divide: only thos
Page 61 and 62:
ut to investigate the matter furthe
Page 63 and 64:
Another interesting examples is an
Page 65 and 66:
changes in its policy in order to b
Page 67 and 68:
Chapter 3 : M-Government Readiness
Page 69 and 70:
3.1 e-Readiness tools E-readiness i
Page 71 and 72:
there are six different categories
Page 73 and 74:
Table 3:3 E-readiness tools, domain
Page 75 and 76:
implementation Goldstuck (2003). Re
Page 77 and 78:
3.3 M-readiness framework compile f
Page 79 and 80:
The interview started out by asking
Page 81 and 82:
Technology Readiness of Target Segm
Page 83 and 84:
4.1. Introduction Chapter 4 : Metho
Page 85 and 86:
other. The research participants an
Page 87 and 88:
Therefore, an interview and a surve
Page 89 and 90:
informed by the comprehensive liter
Page 91 and 92:
This research instrument was easy f
Page 93 and 94:
and weekly news (form the newspaper
Page 95 and 96:
Chapter 5 : Research Findings The f
Page 97 and 98:
delivery of its services. 5.2 Inter
Page 99 and 100:
Table 5:1 Representation of partici
Page 101 and 102:
many admitted not knowing what thes
Page 103 and 104:
However, some services could be reg
Page 105 and 106:
knowledge and skills of how they ar
Page 107 and 108:
Once this pre-paid credit is used u
Page 109 and 110:
None All Staff Admin Staff Field St
Page 111 and 112:
“In our department we don’t hav
Page 113 and 114:
are policies in how government can
Page 115 and 116: unsure to very important (Appendix
Page 117 and 118: Q10. Please indicate in general you
Page 119 and 120: technology over the last two years.
Page 121 and 122: Figure 5:8 Overall importance of em
Page 123 and 124: the mean, standard deviation, minim
Page 125 and 126: their assessment on experiences in
Page 127 and 128: Chapter 6 : Discussion, Conclusion
Page 129 and 130: The findings provide evidence that
Page 131 and 132: and skills in the use of some of th
Page 133 and 134: Government services on offer in the
Page 135 and 136: thereby and thus to deliver better
Page 137 and 138: the issue of long distance travel t
Page 139 and 140: Government including m-Services rea
Page 141 and 142: technology and even trainings on a
Page 143 and 144: high rate. Lessons learnt from othe
Page 145 and 146: (Singh & Sahu, 2008). 6.4.2 Improve
Page 147 and 148: necessary to reinvent the wheel. It
Page 149 and 150: Reference Al-Khamasey, S., & Lawren
Page 151 and 152: http://www.mgovservice.ru/upload/up
Page 153 and 154: Vaezi, S. K., & Bimar, H. S. I. (20
Page 155 and 156: Q7 The business value chain (B2B/B2
Page 157 and 158: Q11 The mobile industry is evolving
Page 159 and 160: Q5 Technology makes me more efficie
Page 161 and 162: 4 The Broadband Digital Network in
Page 163 and 164: C: Information Sheet - 153 -
Page 165: D: Consent Form - 155 -
Page 169 and 170: Question 4: Table4 Code Respondents
Page 171 and 172: Q6. Survey data collected: Table 6
Page 173 and 174: F: Survey data collected Question 9
Page 175 and 176: H: Survey data collected for Questi
Page 177: J: Survey Data collected for RTN as
show all

View/Open - Scholarly Commons Home

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?