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Figure 5:1 Basic deployments of cell phones
The findings show that top managers are the greatest users of cell phones in government
organizations as can be seen from Figure 5:1. Although the use of mobile phone is
widespread throughout the organisations, the fact is that the government does not
provide mobile phones to all staff. It was that not all government employees have work-
issued phones. The issuing of cell-phones is mainly for top management and field staff
who need it to do their work. One respondent explained that mobile phones provided to
top management were not given by the organisation but as part of promotional activities
to the cellular providers. While the government does not provide cell phones to
employees, one responded indicated that their organisation had made a special
arrangement with the service provider where they provided basic cell phones to staff.
Some respondents indicated that while the government did not provide cell-phone to its
employees, some organisations did have some form of benefits such as a certain amount
of pre-paid credit usually paid to the employee account every month by the government.
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