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whatever services the government decides to deliver via mobile technology. The
government always faces the challenge of limited resources such as skilled labour and
funds to invest in the latest technology. In a case where it is not possible for
government to deliver these services, it is best to hire expertise or partnership with other
private organizations that are able to assist. Increasing the productivity of mobile
workers is considered one of the greatest advantages of MWTs.
Findings of this study indicated that it is a challenge for VGO to decide on the adoption
of new technology for the entire set of government organisations. Judging from the
results obtained from this study, there seems to be a very wide range of choices that
makes it difficult to decide which technologies are the most appropriate ones. In
addition, the current technology advancement can be a real problem for government
organizations especially if they are not up to date with the technology. A solution that is
implemented can be outdated. This places the government in a position where decisions
have to be made when a new technology can be adopted. The government has a choice
either to wait for the technology to prove its worthiness before adopting the technology
or can take a chance to try out something new.
There is always a risk involved for the government to take on either approach. To adopt
only proven technology poses the risk for the technology to be out of date before it is
implemented. To take the approach of adopting the latest technology mean using public
funds for experiments and this can be a waste if it is not successful. One approach to
deal with such a challenge is for the government to have in place a process for risk
assessment that can be carried out by public officials before making the decision.
In the next few years, it is expected that cellular services in Vanuatu will grow at a very
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