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Q6. Survey data collected: Table 6
Question 7: Table 7
Top
Management
Middle
Management
Code Respondent Answers
Rp1q7 In our department we don‟t have that capability to make transactions via mobile phone but
instead we do make calls to our client using mobile phone.
Rp2q7 Our department is not a business oriented enterprise. We collect Tax but we don‟t sell and
we at times we call our customers using a cell phone.
Rp3q7 We don‟t conduct any sort of business using any of the mobile devices in our department.
Rp4q7 Same as Rp3q7
Rp5q7 I think we only use SMS to conduct some form of business dealing especially with other
business organization (Suppliers).
Rp6q7 Conducting business via cell phone does happen in our department. For example, we
have clients where we usually supply water tanks and install water cooling system in their
home. Most of the communication and payment transactions is done using a cell phone.
Rp7q7 Same as Rp3q7
Rp8q7 We are using cell phone to conduct client but invoicing the customer is done manually
Rp9q7 We are using SMS to conduct staff of other department instead of calling the office
landline as it is cheaper that way.
Rp10q7 We don‟t conduct any business dealing via mobile phone or any other mobile devices
Rp11q7 We make direct call to our clients using mobile devices. It is worth to mention that we
have our own website but we don‟t use a lot to do business
Rp12q7 In our department we decentralize most of our data. We create our own website where our
customer can register online. Our strategy is to make a join email system for staff and
have all members register under the department.
Rp13q7 We don‟t conduct any business activities using any of those mobile devices. If I
understand the questions all transactions takes place at the department of finance.
Rp14q7 Don‟t really know the idea of doing business using mobile devices.
Rp15q7 Yes we normally use Laptop to records all our transactions
Rp16q7 In my understanding there are no examples of such business conducted through mobile
devices in our department.
Rp17q7 Same as Rp16q7
Rp18q7 I cannot provide any examples of business activities in the department that were carried
out using mobile devices. I would say SMS and making a call to suppliers that is all about
it.
Rp19q7 Same as Rp18q7
Rp20q7 We simply don‟t have any business dealings that are conducted over mobile devices.
Making a call and SMS to other business organizations is all we do over cell phone but no
any other ways of conducting business.
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Junior
Management
Field
Staff
Admin
Staff
All
Staff None
Cell phone (basic) 10 3 2 4 2 3 5
Cell phone (GPRS/EDGE) 9 1 0 0 0 0 10
Cell Phone (with 3G) 0 0 0 0 0 0 20
Smartphone (with 3G) 0 0 0 0 0 0 20
PDA 5 0 0 0 0 0 15
Cell Phone Enabled PDA 9 2 1 1 1 1 10
Laptop 19 14 5 8 3 0 1
Laptop (with
GPRS/3G/3G(HSDFA)/wireless
card 13 9 1 5 2 0 5