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Exploring M-Government Readiness Th
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2.7.1 Language and Literacy .......
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Attestation of Authorship “I here
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List of Tables Table 2:1 E-Readines
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IDC . . . . . . . . . . . . . . . .
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Abstract The notion of mobile gover
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Acknowledgments I owe my deepest gr
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In summary, m-Government provides s
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using mobile phones than fixed-line
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telephones over the last two years
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still being implemented. There are
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The study will investigate the scop
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the investigation of the current si
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government employees are becoming m
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Government services will be discuss
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Figure 2:1 E-government indicators.
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egulations while stage III consider
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services provided by a country's go
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Low ranking of countries in this re
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According to Wikipedia (2010b) wire
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The various definitions of m-Govern
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M-Communication is possibly the mos
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mobile communication, it is expecte
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The delivery model (G2G, G2E, G2B,
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obvious, telecommunication companie
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Smartphone platforms are Series 60
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2.5 Examples of m-Government Servic
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data currency. As previously stated
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illiterate. These challenges are ob
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costs; m-Digital divide: only thos
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ut to investigate the matter furthe
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Another interesting examples is an
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changes in its policy in order to b
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Chapter 3 : M-Government Readiness
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3.1 e-Readiness tools E-readiness i
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there are six different categories
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Table 3:3 E-readiness tools, domain
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implementation Goldstuck (2003). Re
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3.3 M-readiness framework compile f
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The interview started out by asking
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Technology Readiness of Target Segm
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4.1. Introduction Chapter 4 : Metho
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other. The research participants an
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Therefore, an interview and a surve
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informed by the comprehensive liter
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This research instrument was easy f
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and weekly news (form the newspaper
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Chapter 5 : Research Findings The f
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delivery of its services. 5.2 Inter
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Table 5:1 Representation of partici
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many admitted not knowing what thes
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However, some services could be reg
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knowledge and skills of how they ar
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Once this pre-paid credit is used u
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None All Staff Admin Staff Field St
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“In our department we don’t hav
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are policies in how government can
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unsure to very important (Appendix
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Q10. Please indicate in general you
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technology over the last two years.
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Figure 5:8 Overall importance of em
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the mean, standard deviation, minim
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- Page 145 and 146: (Singh & Sahu, 2008). 6.4.2 Improve
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- Page 149 and 150: Reference Al-Khamasey, S., & Lawren
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- Page 153 and 154: Vaezi, S. K., & Bimar, H. S. I. (20
- Page 155 and 156: Q7 The business value chain (B2B/B2
- Page 157 and 158: Q11 The mobile industry is evolving
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- Page 167 and 168: Questions 2: Table2 Code Respondent
- Page 169 and 170: Question 4: Table4 Code Respondents
- Page 171 and 172: Q6. Survey data collected: Table 6
- Page 173 and 174: F: Survey data collected Question 9
- Page 175: H: Survey data collected for Questi