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are policies in how government can provide training to government employees” (Rp4q8).
In some cases, training of staff only takes place when the senior manager sees that there
is a need for training. “In the Ministry we don’t give out training except for human
resource office, but some Political Appointee who doesn’t understand anything about
computing and it’s hard for them, so the human resource officer has to contact trainings
through the Department of Information Technology” (Rp5q8).
Other respondents indicated that while they don't usually have any training system in
place, the internet is the place where most of their learning takes place.
Furthermore, the Department of Finance which is taking care overall of the government
network systems, have in place a number of channels for providing training to their
staff, with funds allocated specifically for that purpose. For instance, one channel of
providing training is to hire consultants from overseas to conduct training for staff. The
department also sends individuals overseas to take short-term training mostly in the
form of industry certifications such as Microsoft certification courses and CISCO
certification. Most overseas training is conducted at the Woo Woo University in China.
At times the department would arrange with Japanese volunteers (JICA) to conduct an
audit of the level of knowledge and understanding of each staff member on the use of
the current computing technology. Based on their assessment JICA would normally
make recommendations for future training.
“Concerning training of staff, in the Department of Finance we do have provisions to
provide training for our staff. Most of our training are short term training and mostly
conducted in overseas, especially at the Woo Woo University in China. Our staff attend
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