View/Open - Scholarly Commons Home

services provided by a country's government for the purpose of engaging its citizens in
public policy issues. This index is indicative of both the capacity and the willingness of
the country's government in encouraging the citizens in promoting deliberative and
participatory decision-making and of the reach of its own social inclusive governance
program (Nation, 2010c). Figure 2:3 show the e-Participation between citizens and
government.
Figure 2:3 E-participation between government and citizens. Source (United Nations, 2010c).
The UN based on these indices has ranked 192 countries on e-Readiness status. The survey
results for the Oceania region in 2010 is presented in table 2.1. The first top 10 countries
shows Korea Republic is leading in the ranking followed by US and Canada.
- 25 -