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any appropriate tools for measuring m-Readiness, ideas will be deduced from these
tools to design the m-Readiness model. The m-Readiness model is discussed below.
3.2 Defining m-Readiness
Following m-Government definition explained previously in Chapter 2, it follows that
m-Government readiness is define as government having the ability to communicate
and deliver services among government organizations and to citizens via MWTs. In
addition m-Government readiness can be defined as the people‟s readiness of using
MWTs. To determine the m-Readiness of an organization, investigation must be on the
usage of MWTs.
Goldstuck (2005) developed a framework (Table: 3:4) to investigate the level of e-
Readiness with respect to mobile technologies. The framework considers both the
readiness of organization and the technology. The organisation can be considered to
adopt any of the wireless and mobile solutions if more than half of the questions are
positively answered.
The answers to these questions may not provide enough information for the government
to consider implementation in MWTs as the questions themselves are not enough to
determine the technology readiness of an organisation. Technology maturity in an
organisation is vital information that needs to be analysed.
In an institution decision-makers decide on what type of technology to used which is
refer to as Institutional readiness. This can be identify as one of the barriers to
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