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implementation Goldstuck (2003). Regulatory and policy environment are regarded as
another obstacles. The decision to implement any mobile solution must adhere to the
regulatory environment. MWTs can also be affected by the following issues: Wi-Fi
limitations as per the Telecommunication Act, Electronic Communications and
Transactions Act (Goldstuck, 2003).
Table: 3:4 M-Readiness questions. (Goldstuck, 2005).
Questions
1 Is the technology ready for my environment, and is my environment ready for the
technology?
2 Does my IT strategy allow for easy inclusion of mobile and wireless technologies?
3 Does my IT strategy specifically make provision for mobile and wireless?
4 Is there widespread use and presence of mobile devices (cell-phones, laptops,
PDAs, etc) in my department or organization?
5 Is the technology that will enable this business requirement mature?
6 Does my backend system operate on standards that allow for extension into mobile
and wireless technology?
7 Can my backend database be accessed from any computing or data device, and
information be presented in a simplified format on a small screen such as those on
cell phones?
8 Does the technology I have in mind enable a business requirement of my
department or organization?
9 Will the time it takes to implement the technology be an obstacle in the successful
implementation and use of the technology?
10 Will the cost be justified by the business case for the technology?
Finally, it depends on the complexity of the use of the application that will determine
users‟ willingness to use it or not. It is crucial that the process is not driven by
technology but the needs of the business. It is important not to implement a system that
is difficult to use as this will only drive the users away (Goldstuck, 2003).
According to du Preez (2009) Kirsten (2006) use a questionnaire to determine the m-
Readiness of business in South Africa. The survey starts by asking the basic
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