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Technology
Readiness of
Target Segment
High
Low
Stars
Degree of Sophistication of Technology*
- 71 -
High
High-impact projects
Mission-Critical applications
of high strategic advantage
should be undertaken; highlevel
commitment needed for
success
Future Potentials
Wait and see
Applications more complex;
go forward with pilots;
educate/train employees;
wait for mature technology
Low
Low-Hanging Fruit
Go for immediate wireless
deployment
High probability of successful
adoption
Near Harvest
Educate/train target segment
Wireless deployment with
extensive training; significant
chance of success
Figure 3:2 Preparing for wireless and mobile technology in government. Source (Chang, et al., 2003).
Again this checklist can only be considered as a guide as previously discussed and a
starting point for government organisations to decide on whether they are technology
ready to deploy m-Government. As Goldstuck (Goldstuck, 2003) pointed out answering
yes to all check list does not necessarily mean that MWTs implementation and
deployment will be successful. However, it can assist managers in identifying any risks,
issues or barriers that can be addressed at the earliest.
If Kirsten‟s model of measuring m-Readiness compared to the way UN and EIU model
measures e-Readiness level, there is a huge gap. The model used by Kirsten‟s considers
technology adoption while the UN and EIU use the indices that are more
comprehensive.