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The delivery model (G2G, G2E, G2B, and G2C) can be improved with possible
services within each of these areas discussed above. M-Government current examples
provided in Section 2.8 present further knowledge of the MWTs possibilities. MWTs
overview is discussed next.
2.4 Wireless Mobile Technology Overview
To better understand the m-Government applications and services, it is necessary first to
understand the underlying technology infrastructure and environment that it operates
upon. In this section the technologies that are associated with m-Government will be
discussed briefly with a focus on wireless mobile technologies. Further in the text,
“mobile” and “wireless” are used interchangeably
According to Chang, et al (2003) the “key characteristic of the wireless environment is
„ubiquitous interactivity‟ as presented in Figure 2:7. Second, a wireless device is
distinctly personal, and its usage can be tracked to an individual rather than to a
household as in the case with PCs and other devices. Third, wireless technology is
„location aware‟; it is an issue to track where the user is physically located as long as the
wireless device is on”. Mobile applications and services are developed and implemented
in order to utilize these three important characteristics.
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