View/Open - Scholarly Commons Home

the basic cell phone and Smartphone. However, no useful data was collected with
respect to rows 3 and 4 of question 6 as shown in Table 5:2.
While these service providers continue to work on upgrading their network, they
encourage people to acquire the most powerful phone they can afford in order to fully
utilise the capabilities of the network. Acquiring advanced mobile phones such as
Smartphone can be very expensive. This could be one of the reasons there is very little
adoption of Smartphone in government organisation. In this study the term Smartphone
will refer to basic cell-phone and Smartphone with 2.5G enabled.
PDA use has also been investigated in this study and surprisingly hardly anyone in
Vanuatu used it. When asked about the technology, many really don't know what it is.
Further explanations of what the device does showed that few are aware of it. As mobile
technology advances, most cell-phones and Smartphone have now PDA features. The
graph below shows employees who have access to and used cell-phone enabled with
PDA features. It is apparent that not only top management have access to cell-phones
enabled with PDA features but a few other staff also use cell-phones enabled with PDA.
- 98 -