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Q10. Please indicate in general your knowledge and understanding of the use of
mobile technologies.
All respondents attempted this question and for this question a four point scale was used
ranging from unsure to very advance. Respondent answers were coded into a spread
sheet as presented in the Appendix G. The percentage of all responses for each mobile
technology was calculated similar to results of Questions 6 and was presented Table 5.4.
Figure 5:6 provides the average percentage of all responses of the ratings of difficulty
when using any of the mobile technologies. Figure 5:7 presents all the possible mobile
technologies that have been rated by respondents and how each of them was rated.
Responses ratings range from very basic to very advance. The technology that
respondents considered to be less difficult to use was cell-phones (Figure 5:7). Most
responses indicated very advanced use of cell-phones. About 60% of respondents are
unsure and about 20% having less difficulty in using the technologies. This means that,
as government organisations realises the advantages of MWTs and start to use them to
address business needs, more would need to be done to train staff.
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