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changes in its policy in order to be able to address changes introduces by the
advancement in technologies. It is expected that VTR will continue to adjust to
situational changes that may occur in future as technologies continue to evolve.
While the e-Government policy is yet to be implemented, VTR is now effectively
regulating the services provided by different services providers currently operating in
Vanuatu. Since its establishment, VTR has issued six telecommunication licensees. In
order to clarify further the purpose of this study, a few relevant areas are discussed
below: the context of m-Government, the reasons for using it, examples, and benefits
and limitations of m-Government.
This section discusses most aspects of m-Government, including explanations of the
concepts, examples, the legislative framework, benefits and conceptualisation of m-
Government globally and nationally. As the problem statement indicates, this study
looks at the m-Readiness of VGO. The m-Readiness tool that is used for the study will
be discussed in the in the m-Readiness section in chapter 3.
2.10 Summary
Apparently one can argued that the use of MWTs to contribute to the provision of
service delivery in an innovative way is crucial. The world has filled with much
novelty and expertise. In many countries all over the world, many of these technologies
exists, if not locally. In order for Vanuatu to ensure that mistakes can be avoided or not
repeated locally these vast resources that exist must be made used of. Also solution
must be identified to gaps that are found in existing technologies.
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