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knowledge and skills of how they are use to enhance business activities“(Rp4q5).
Q6 Please indicate the level at which staff are provided with mobile devices?
The data collected as part of the answers to Q6 (cell phone basics) is graphically
represented in Figure 5.1. Respondents had to indicate the level at which staffs were
provided with mobile devices by selecting appropriate level as presented in the table
(see Q6 in the Appendix A). All answers to respondents were entered into a spreadsheet
to find the total frequencies of respondents to each level with respect to mobile devices
they indicated (Appendix F). This study considered that presenting the data in
percentage format is more appropriate for clarity and readability especially when they
are plotted into graphs. Therefore all data were converted into percentages by taking the
total number of responses to each level of respondents with respect to mobile devices
divided by the total number of participant; in our case is 20 then multiple by 100
((Total Responses /20) x 100). The results calculated for this question is represented in
Table 5:2.
Table 5:2 Percentages of the staff having access to different mobile devices according to their position
Top Middle Junior Field Admin All
Management Management Management Staff Staff Staff None
Cell phone (basic)
Cell phone
50% 15% 10% 20% 10% 15% 25%
(GPRS/EDGE)
Cell Phone (with
45 % 5 % 0 % 0 % 0 % 0 % 50 %
3G)
Smartphone (with
0 % 0 % 0 % 0 % 0 % 0 % 100 %
3G) 0 % 0 % 0 % 0 % 0 % 0 % 100 %
PDA 25 % 0 % 0 % 0 % 0 % 0 % 75 %
Cell Phone
Enabled PDA 45 % 10 % 5 % 5 % 5 % 5 % 50 %
Laptop 95 % 70 % 25 % 40 % 15 % 0 % 1 %
Laptop (with
Wireless card) 65 % 45 % 5 % 25 % 10 % 0 % 25 %
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