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other. The research participants answered interview questions and a structured survey
questionnaire. All data collected were analysed and used to conceptualise further the m-
Readiness evaluation framework introduced in the previous chapter, and to provide
support for the theory emerging about m-Readiness. This study also made use of
secondary resources such as published articles and other sources to provide additional
insights to help interpret the findings and support the analysis outcomes.
4.3 Study Sample
All research participants were all public servants from government
departments/ministries, and government statutory bodies. As mentioned earlier there are
more than ten different government ministries. In each ministry there are at least one or
more departments including the two government statutory bodies. Geographically all
government organisations are located in the capital city of Port Vila.
The initial approach was to select one participant representing each ministry. Therefore,
the total sample size for this study should be approximately 13 participants. However, a
review of the research design by AUTEC (AUT Ethics committee) suggested that the
sample size was too small for a true representation of the whole of government.
Subsequently it was decided that a sample size of approximately 30 participants (with at
least two research participants from each ministry) would provide more data and may
therefore positively affect the validity and the reliability of the study.
Deciding on which participants to select for the interviews took into consideration the
need to gather rich in-depth information. Potential candidates considered to possess
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