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suggestions specially relating to the implementation of Internet kiosks, but there have to
be in parallel with mobile and wireless technologies and provide an additional channel
for service deliver as also suggested in (Germanakos, Samaras, & Christodoulou, 2005).
Any project initiated should have a realistic plan and communication must be strengthen
with stake holders and partners. The same holds true for measuring performances and
managing costs. Ni and Ho also pointed out that transparency in public reporting on
services using MWTs can lead to greater accountability. This can help policymakers to
decide on whether it is worth investing in the technology base on the report of MWTs
services from the past years.
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