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Chapter 5 : Research Findings
The findings of this research study shows that although it can be argued that there are
possibilities that m-Government can be deployed in Vanuatu, there is still a need to
improve the level of m-Government readiness. This chapter presents the research
findings. The empirical data were from 20 participants from 4 of 13 government
ministries and 14 government departments and 2 government statutory bodies (Table 5:1).
5.1 Government resources and related initiatives
As previously discussed VGO does not have in place a proper central ICT system to
manage all aspects of government IT resources. Though the IT section of the
Department of Finance is currently providing various services to other government
departments, many of them also have their own IT sections. There is currently an
ongoing discussion about the possibility of centralising the government ICT function
under one department. It is likely that this will take place in the next few months as the
current e-Government project will soon be delivering its services.
While the e-Government project goes through the various phases of completion, mobile
technologies have also been taken into consideration with the aim to integrate them
seamlessly into e-Government. However, skilled labour and manpower will become the
real challenges for the government once the e-Government starts delivering services. At
the time of conducting the research, it was reported that an estimated number of 4,000
powerful computers would be required in the event of centralising all government unit
ICT in one control centre. This really means that in the next few years the government
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