Chefs de Mission Dossier

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4.3 Paralympic Villages policies and services4.3.1 Security and law enforcementAll entrances and exits to the Paralympic Village will be through agreed accreditationprotocols for people, materials and vehicles. The Village will have a SecurityCommander, a senior Metropolitan Police officer who will have overall coordinationand management of the security infrastructure and resources to guarantee the Villageis a safe and secure environment.There will be a Police desk close to the NPC Services Centre for the reporting of anyincidents of security or criminality; all such matters will be managed discreetly andefficiently by the security forces.The security forces are engaged in every aspect of the Village emergency planning,including testing and readiness for every eventuality.4.3.2 Emergency servicesThe emergency services will have command and control desks within the VillageSecurity Command Centre in order to immediately deploy resources to any incident.The emergency services may also conduct functionality checks during the Gamesperiod to ensure that emergency equipment, systems, materials and crew are bothcompliant and fit for purpose should the need arise. These checks should not impacton NPCs adversely but may require access to residences designated to them.4.3.3 Lost and foundAll found items and reports of lost items should be delivered and reported to a residentcentre. LOCOG will maintain a ‘lost and found’ register accessible in any residentcentre. Positive identification will be required to claim lost and found items; residentswill be directed to the specific resident centre where their item is stored for collection.London 2012 – NPC Chefs de Mission Dossier101
4.3.4 Village newspaperA Paralympic Village newspaper will be produced and made available to residentsfrom Village opening on 22 August 2012. It will be a source of information for Villageresidents and will contain features on the Games themselves and the personalitiesmaking London 2012 so memorable.The newspaper will be distributed via the resident centres and dining areas as well asat the NPC Services Centres. Electronic versions of the newspaper will also be madeavailable via The Exchange.4.3.5 Display of NPC national flags and other messaging or materials inthe Paralympic VillagesThe installation of any national flags and other messaging or materials on the exteriorof the building in the Paralympic Village will require Village Management approval.Such installations must remain within the NPC’s allotted space and cannot in any wayencroach upon or block the light or view of another NPC. NPCs must inform LOCOGof planned installations prior to their arrival if the banner/sign is greater than 1m x2m or the freestanding item is taller than 1.5m and has a base footprint greater than40cm². These banners/signs and freestanding items must be installed under LOCOG’ssupervision. NPCs will be liable for damages occurring as a result of self-installation.LOCOG will not accept liability for any damage caused due to the weather or theinstallation process.4.3.6 Non-smoking and alcohol policyIn accordance with IPC regulations, the Paralympic Village will be a non-smokingvenue. It is strictly forbidden to smoke in any building in the Paralympic Village, theParalympic Rowing Village and the Paralympic Sailing Village. A limited number ofoutdoor smoking areas will be available throughout the Villages and will be clearlymarked. LOCOG wishes to stress that NPCs will be charged a significant fee whereany of the residences allocated to them have not been respected with regard to thenon-smoking policy; the fee will be required to redecorate residences for the Villagelegacy owners.Alcohol will not be sold to individuals within the Villages and the consumption ofpersonal alcohol is restricted to private spaces. NPCs will be able to purchase winesLondon 2012 – NPC Chefs de Mission Dossier102
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RLondon 2012Chefs de Mission Dossie
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3.4.4 Commodity-specific informatio
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5.2.10 Ceremonies .................
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1. IntroductionSince the inception
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1 May Distribution of tickets begin
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dates and publications. Important u
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2.2 Pre-Games Training Camps (PGTCs
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Village. Each training venue will r
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are not eligible in any Sport to be
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A Classification Information Desk w
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3. Pre-Games and arrivals3.1 Accred
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3.1.2 Submission of London 2012 Par
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Photograph format- Digital image fi
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Use of the Pre-Valid Card as an ent
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class status of an athlete after 15
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validation process at an accreditat
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AsAdditional Team OfficialsOwn spor
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Upgrade cardCategory Function Venue
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3.2 NPC Support Grants3.2.1 Support
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LOCOG, in consultation with the IPC
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agencies/bookers be made responsibl
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Dates of servicesLOCOG’s Paralymp
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Domestic flightsDelegates arriving
Page 52 and 53: 3.3.10 Arrivals at other ports of e
Page 54 and 55: Airport parking outside of LOCOG tr
Page 56 and 57: LOCOG Logistics has a Customs and F
Page 58 and 59: Admission process will need to be r
Page 60 and 61: Freight delivery windows datesVilla
Page 62 and 63: 4. Secure load pass: after screenin
Page 64 and 65: UPS will also operate a shop inside
Page 66 and 67: NPCs from an EU member state must s
Page 68 and 69: LOCOG will arrange the safe storage
Page 70 and 71: Horses arriving into the UK from a
Page 72 and 73: Horses arriving into theUK from a t
Page 74 and 75: 4. Settling in4.1 Paralympic Villag
Page 76 and 77: soon as possible, so that the Villa
Page 78 and 79: The Village Welcome Centres will be
Page 80 and 81: an appropriate level of service. Gu
Page 82 and 83: When leaving the Welcome Centre, tr
Page 84 and 85: NPC office space, medical space, wo
Page 86 and 87: Village medicalequipment sharps bin
Page 88 and 89: - Laundry delivered from 07:00-12:0
Page 90 and 91: Alternative dining optionsAdditiona
Page 92 and 93: Laboratory servicesPhysiotherapyPod
Page 94 and 95: - Scheduling of inter-venue transfe
Page 96 and 97: the volunteer. We will be encouragi
Page 98 and 99: Sport Viewing Room (SVR)The Sport V
Page 100 and 101: Calling centreTelephones will be pr
Page 104 and 105: and beers for any official receptio
Page 106 and 107: The Paralympic Rowing Village does
Page 108 and 109: NPC administrative and medical spac
Page 110 and 111: Inter-Village Connection Service (I
Page 112 and 113: Athlete fitness and sport recreatio
Page 114 and 115: will be managed according to needs,
Page 116 and 117: - Bookable meeting rooms;- Multi-fa
Page 118 and 119: NPC Services deskAn NPC Services de
Page 120 and 121: 4.6 Grooms’ accommodationThe Groo
Page 122 and 123: 4.8 Rate CardRate Card offers a ran
Page 124 and 125: Terms and rental periods for vehicl
Page 126 and 127: Prior to departure, an authorised p
Page 128 and 129: UK TV licence paymentNPCs planning
Page 130 and 131: 4.9.3 InternetInternet lounge in th
Page 132 and 133: MedalsSchedulesBackgroundRecordsTra
Page 134 and 135: 22 August 2012 - 6 September 201222
Page 136 and 137: Address:Grange St Paul’s Hotel10
Page 138 and 139: Rooming listsNPCs will be responsib
Page 140 and 141: 2. Training and competition service
Page 142 and 143: are referred to as the ‘peak’ s
Page 144 and 145: Converted single-deck low floor bus
Page 146 and 147: - Goalball (single-deck bus);- Voll
Page 148 and 149: NPC-dedicated vehicle management an
Page 150 and 151: Permit Check Points (PCPs) and Traf
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5.2.17 Rate Card vehiclesRate Card
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The mechanism for how NPC clients w
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There will also be Paralympic Trans
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5.4 International Dignitary Program
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5.4.6 TransportHeads of State or Go
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The Olympic and Paralympic Coordina
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Where TA system vehicles run from w
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5.6 Medical services5.6.1 Paralympi
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Spectator medical servicesSpectator
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5.7 Anti-DopingLOCOG is committed t
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5.8 Ceremonies5.8.1 Opening and Clo
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5.9 Press services and facilities5.
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The Technology help desk, Spectrum
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The Media Transport Mall will also
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Mixed Zone operationsMixed Zone acc
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5.10 Ticketing and spectator access
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complete programme details and oper
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the Paralympic Rowing Village or th
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5.11 Brand protection5.11.1 Use of
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5.11.5 Brand protectionLOCOG takes
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NPCs may use and display their NPC
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NPCs will be responsible for the to
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They will also be able to proceed d
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6.3 Settling accountsNPCs will be r
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8. Contact detailsNPC Services and
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Chefs de Mission Dossier

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