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Software Well-Contact Suite Office Linee guida ed ... - Vimar S.p.A.

Software Well-Contact Suite Office Linee guida ed ... - Vimar S.p.A.

Software Well-Contact Suite Office Linee guida ed ... - Vimar S.p.A.

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If the proc<strong>ed</strong>ure of writing the card is not carri<strong>ed</strong> out properly, for example because a card is missing from the card programmer or due to afaulty card, the following window appears for a few seconds. The window closes automatically without the ne<strong>ed</strong> for any intervention.In this case, make sure you have correctly insert<strong>ed</strong> the card into the programmer and repeat the proc<strong>ed</strong>ure.If the problem persists, contact the customer servIf the card writing is successful, the <strong>Well</strong>-<strong>Contact</strong> <strong>Suite</strong> software sends the data relat<strong>ed</strong> to theaccess of the card to the automation system via the bus connection.If the sending of the data via the bus is not successful you'll receive an error message with information on the type of error return<strong>ed</strong>. If thesending of data to the bus is not successful, the <strong>Well</strong>-<strong>Contact</strong> <strong>Suite</strong> software will make up to a maximum of three attempts to write on the bus.An example of error message relat<strong>ed</strong> to the writing on the bus is shown in the following picture:If the writing on the bus keeps returning an error, check:a. The correct physical connection of the bus to the computer where the <strong>Well</strong>-<strong>Contact</strong> <strong>Suite</strong> <strong>Office</strong> software is install<strong>ed</strong>, through theappropriate interface.b. The correct configuration of the <strong>Well</strong>-<strong>Contact</strong> <strong>Suite</strong> software.3. If writing proc<strong>ed</strong>ure ends in a positive way, the <strong>Well</strong>-<strong>Contact</strong> <strong>Suite</strong> software shows the new status of the card: "Enabl<strong>ed</strong>" as shown in thepicture below (Card detail title bar).52

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