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The intent <strong>of</strong> this chapter is to provide the reader with a balanced and<br />

informative, yet digestible overview <strong>of</strong> face and facework. The intent is not - and<br />

for reasons <strong>of</strong> space and brevity cannot be - to provide an encyclopaedic<br />

overview <strong>of</strong> all that has been said and done in face and facework research (see<br />

Cupach and Metts 1994; Earley 1997; Metts 1997; Spiers 1998; Tracey 1990;<br />

and Ting-Toomey 1994). Rather, the chapter aims, in the first instance, to<br />

provide a necessary conceptual background to the more specific concerns <strong>of</strong><br />

this particular study whilst, at the same time, providing the reader with a<br />

foundational understanding <strong>of</strong> issues surrounding the study <strong>of</strong> face and<br />

facework in general.<br />

I shall begin by considering key foundational texts, to which the majority<br />

<strong>of</strong> facework studies can be conceptually traced, namely, the work <strong>of</strong> G<strong>of</strong>fman<br />

(1967) and Brown and Levinson (1987) (1.1). These two bodies <strong>of</strong> work are not<br />

only essential to understanding the concept <strong>of</strong> face and facework practices per<br />

se, but also provide the basis for the conceptual and theoretical arguments<br />

advanced later in this thesis. Following this I shall point to recent conceptual<br />

debates address. ing the concept <strong>of</strong> face as a universal, drawing particularly on<br />

work conducted by scholars focussing on non-Western conceptualisations,<br />

largely in response to Brown and Levinson (1.2). 1 shall then focus on evidence<br />

<strong>of</strong> cross-cultural variation in communicative norms and practices which seem to<br />

undermine conventional understanding <strong>of</strong> politeness and facework (1.3). Next I<br />

shall provide a short summary <strong>of</strong> the preceding discussion (1.4) before moving<br />

on to conclude the chapter (1.5).<br />

In the first instance, this chapter should not be read as an authoritative<br />

account <strong>of</strong> face and facework per se, but rather, a sketching <strong>of</strong> the conceptual<br />

terrain on which this particular thesis is built, and as a primer for subsequent<br />

chapters.<br />

14

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