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Proceedings of the 12th European Conference on Knowledge ...

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Francesco Calza, Rossella Canestrino and Chiara Cannavale<br />

and manage; it <str<strong>on</strong>g>of</str<strong>on</strong>g>ten require a lot <str<strong>on</strong>g>of</str<strong>on</strong>g> time to be established and it may be very expensive for all <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

involved parties, so that managers c<strong>on</strong>sider ec<strong>on</strong>omic disadvantages more important than <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

benefits <str<strong>on</strong>g>the</str<strong>on</strong>g>y could obtain in <str<strong>on</strong>g>the</str<strong>on</strong>g> l<strong>on</strong>g time.<br />

The “knowledge is power” syndrome is not <str<strong>on</strong>g>the</str<strong>on</strong>g> <strong>on</strong>ly obstacle to knowledge transfer and to <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

innovati<strong>on</strong> diffusi<strong>on</strong> in a given c<strong>on</strong>text. Even when all <str<strong>on</strong>g>the</str<strong>on</strong>g> actors agree in sharing <str<strong>on</strong>g>the</str<strong>on</strong>g>ir knowledge, in<br />

fact, <str<strong>on</strong>g>the</str<strong>on</strong>g> diffusi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> innovati<strong>on</strong>s may be limited by <str<strong>on</strong>g>the</str<strong>on</strong>g> receiver’s capacity to accept and absorb <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

knowledge coming from outside. We particularly refer to <str<strong>on</strong>g>the</str<strong>on</strong>g> so-called “not invented here” syndrome,<br />

which may lead individuals to adopt defensive or inertial behavior, as well as to refuse external<br />

knowledge, to hidden sabotage, and to reject both <str<strong>on</strong>g>the</str<strong>on</strong>g> adopti<strong>on</strong> and <str<strong>on</strong>g>the</str<strong>on</strong>g> implementati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> new<br />

knowledge (Katz e Allen, 1982; Zaltman, Duncan e Holbeck, 1973).<br />

The “not invented here” syndrome is <str<strong>on</strong>g>of</str<strong>on</strong>g>ten due to users’ disappointment and dissatisfacti<strong>on</strong>:<br />

individuals give little value to what <str<strong>on</strong>g>the</str<strong>on</strong>g> o<str<strong>on</strong>g>the</str<strong>on</strong>g>rs do, thus adopting inertial behaviors and obsolete<br />

practices, <str<strong>on</strong>g>the</str<strong>on</strong>g> last <strong>on</strong>es inadequate to sustain firm’s competitive advantage, according to <str<strong>on</strong>g>the</str<strong>on</strong>g> new and<br />

variable envir<strong>on</strong>mental c<strong>on</strong>diti<strong>on</strong>s.<br />

2.2 The role <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> Absorptive Capacity<br />

The Absorptive Capacity plays a very important role in every knowledge transfer process. It affects<br />

receivers’ capability to acquire new knowledge, and to implement it. The c<strong>on</strong>cept was introduced by<br />

Cohen and Levinthal (1990) to label <str<strong>on</strong>g>the</str<strong>on</strong>g> ability <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> firm to evaluate, assimilate and use<br />

outside knowledge for commercial ends. They defined <str<strong>on</strong>g>the</str<strong>on</strong>g> absorptive capacity c<strong>on</strong>struct as<br />

“The firm’s ability to identify, assimilate and exploit knowledge from <str<strong>on</strong>g>the</str<strong>on</strong>g> envir<strong>on</strong>ment” (1989, p.<br />

569).Recognizing <str<strong>on</strong>g>the</str<strong>on</strong>g> relevance <str<strong>on</strong>g>of</str<strong>on</strong>g> a defined resource is <str<strong>on</strong>g>the</str<strong>on</strong>g> pre-c<strong>on</strong>diti<strong>on</strong> for <str<strong>on</strong>g>the</str<strong>on</strong>g> absorpti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

those informati<strong>on</strong>, that will be relevant for gaining a competitive advantage. According to <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

authors, new knowledge adds to <str<strong>on</strong>g>the</str<strong>on</strong>g> old <strong>on</strong>e through an associati<strong>on</strong> mechanism and events are<br />

stored in memory according to <str<strong>on</strong>g>the</str<strong>on</strong>g>ir homogeneity with <str<strong>on</strong>g>the</str<strong>on</strong>g> already existing know-how (Van Wijk, Van<br />

den Bosch e Volberda, 1999). On <str<strong>on</strong>g>the</str<strong>on</strong>g> c<strong>on</strong>trary, learning is more difficult in novel domain, and when<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> object <str<strong>on</strong>g>of</str<strong>on</strong>g> learning is not related to what individuals or organizati<strong>on</strong>s already know (Amburgey e Al-<br />

Laham, 2001).<br />

The underlined perspective avoids <str<strong>on</strong>g>the</str<strong>on</strong>g> possibility that cognitive asset may change over time, implying<br />

a static approach to learning. In a more dynamic perspective, <str<strong>on</strong>g>the</str<strong>on</strong>g> relati<strong>on</strong>ship between absorptive<br />

capacity and <str<strong>on</strong>g>the</str<strong>on</strong>g> know-how to be assimilated develops like a “virtuous cycle”, since <str<strong>on</strong>g>the</str<strong>on</strong>g> diversity<br />

between new and old knowledge makes <str<strong>on</strong>g>the</str<strong>on</strong>g> learning process more difficult to develop; but learning<br />

process itself widen <strong>on</strong>e’s knowledge, thus fostering <str<strong>on</strong>g>the</str<strong>on</strong>g> adopti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> new initiatives (Calvelli, 1998). In<br />

additi<strong>on</strong>, <str<strong>on</strong>g>the</str<strong>on</strong>g> absorptive capacity may be stimulated by firm’s R&D investments: R&D investments<br />

allow cognitive spillover, supporting <str<strong>on</strong>g>the</str<strong>on</strong>g> “virtuous cycle” between absorptive capacity itself and<br />

learning process. This is also coherent with Mowery, Oxley and Silverman’s (1996) perspective,<br />

according to which <str<strong>on</strong>g>the</str<strong>on</strong>g> absorptive capacity come out by c<strong>on</strong>stant and l<strong>on</strong>g term firms’ knowledge<br />

investments: when firms do not invest in R&D, <str<strong>on</strong>g>the</str<strong>on</strong>g>ir absorptive capacity cannot widen, and <str<strong>on</strong>g>the</str<strong>on</strong>g>ir<br />

propensity to invest in <str<strong>on</strong>g>the</str<strong>on</strong>g> future will be limited too. As a c<strong>on</strong>sequence firms with a high absorptive<br />

capacity tend to be more proactive than <str<strong>on</strong>g>the</str<strong>on</strong>g> o<str<strong>on</strong>g>the</str<strong>on</strong>g>rs.<br />

3. Nati<strong>on</strong>al culture and innovati<strong>on</strong> wide spreading<br />

Nati<strong>on</strong>al culture influences individuals’ inclinati<strong>on</strong> to take risks, to share resp<strong>on</strong>sibilities and to accept<br />

o<str<strong>on</strong>g>the</str<strong>on</strong>g>rs’ idea, determining firms’ capacity to find and evaluate opportunities. Many authors have<br />

actually focused <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> linkage between nati<strong>on</strong>al culture and firms’ innovativeness.<br />

Van Everdingen and Waarts (2003, 2005) focused <strong>on</strong> individualism vs. collectivism, power distance,<br />

uncertainty avoidance, and masculinity vs. femininity (H<str<strong>on</strong>g>of</str<strong>on</strong>g>stede, 1980) and analyzed <str<strong>on</strong>g>the</str<strong>on</strong>g> innovative<br />

behavior <str<strong>on</strong>g>of</str<strong>on</strong>g> 2000 <str<strong>on</strong>g>European</str<strong>on</strong>g> medium size firms, and particularly <str<strong>on</strong>g>the</str<strong>on</strong>g>ir inclinati<strong>on</strong> to adopt Enterprise<br />

Resource Planning (ERP) systems. They found out that high level <str<strong>on</strong>g>of</str<strong>on</strong>g> uncertainty avoidance,<br />

masculinity, and power distance negatively impact <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> adopti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> ERP systems.<br />

On <str<strong>on</strong>g>the</str<strong>on</strong>g> same hand, Tiessen (1997), Calvelli (1998), and Abegglen and Stalk (1998) explained that<br />

internati<strong>on</strong>al cooperati<strong>on</strong> can easily start in individualistic c<strong>on</strong>text, where <str<strong>on</strong>g>the</str<strong>on</strong>g> necessity to accept <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

foreigner is justified by <str<strong>on</strong>g>the</str<strong>on</strong>g> percepti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> a great opportunity – thus reducing <str<strong>on</strong>g>the</str<strong>on</strong>g> risk <str<strong>on</strong>g>of</str<strong>on</strong>g> a closure<br />

towards diversity, but that in collectivistic c<strong>on</strong>texts co-operati<strong>on</strong>s, even if more difficult to start, are<br />

l<strong>on</strong>ger and much str<strong>on</strong>ger. These studies highlight <str<strong>on</strong>g>the</str<strong>on</strong>g> influence <str<strong>on</strong>g>of</str<strong>on</strong>g> Nati<strong>on</strong>al culture <strong>on</strong> knowledge<br />

transfer and c<strong>on</strong>sequently <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> widespread <str<strong>on</strong>g>of</str<strong>on</strong>g> innovati<strong>on</strong>, which is our main interest. Even if easier<br />

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