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Proceedings of the 12th European Conference on Knowledge ...

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Oscar Guerra and Janeth Rojas<br />

Objective: What to obtain <str<strong>on</strong>g>the</str<strong>on</strong>g> final result <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> transfer process described with what I transfer? (<str<strong>on</strong>g>the</str<strong>on</strong>g><br />

subject) and why I'm going to transfer? (purpose).<br />

Scope: determines <str<strong>on</strong>g>the</str<strong>on</strong>g> depth reached by <str<strong>on</strong>g>the</str<strong>on</strong>g> transfer process, to identify you should locate <str<strong>on</strong>g>the</str<strong>on</strong>g> type<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge or agreement subject to <str<strong>on</strong>g>the</str<strong>on</strong>g> following definiti<strong>on</strong>s:<br />

Theoretical knowledge: generally classified as ei<str<strong>on</strong>g>the</str<strong>on</strong>g>r <str<strong>on</strong>g>the</str<strong>on</strong>g>oretical or c<strong>on</strong>ceptual minimum<br />

knowledge needed to run a practice, this is easily transferred and can be encoded <strong>on</strong> a physical<br />

medium such as a manual, a standard document or presentati<strong>on</strong>, <str<strong>on</strong>g>the</str<strong>on</strong>g>refore classified as<br />

knowledge explicit when it is moved can be reached at inducti<strong>on</strong> and training.<br />

Ability: <str<strong>on</strong>g>the</str<strong>on</strong>g> ability to perform an activity or a practice run efficiently, it is largely tacit but a porti<strong>on</strong><br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> this is likely to be transferred through training, so it is classified as implicit knowledge, how to<br />

develop it is through learning by doing and <str<strong>on</strong>g>the</str<strong>on</strong>g> level <str<strong>on</strong>g>of</str<strong>on</strong>g> coverage is training.<br />

Experience: is <str<strong>on</strong>g>the</str<strong>on</strong>g> knowledge that has been developed by <str<strong>on</strong>g>the</str<strong>on</strong>g> implementati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> a practice over<br />

time, this knowledge is not easily transferred to what is classified as tacit knowledge and how to<br />

develop it is through learning by doing and a partner process. To get to transfer an experience<br />

may be required prior inducti<strong>on</strong> and training.<br />

The Figure No.7 is an aid in identifying <str<strong>on</strong>g>the</str<strong>on</strong>g> scope given <str<strong>on</strong>g>the</str<strong>on</strong>g> type <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge transfer, place it in <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

appropriate column and will determine <str<strong>on</strong>g>the</str<strong>on</strong>g> classificati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge and <str<strong>on</strong>g>the</str<strong>on</strong>g> minimum scope <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

work program. Note that <str<strong>on</strong>g>the</str<strong>on</strong>g> skill development implicates inducti<strong>on</strong> and training, and experience<br />

development implicates inducti<strong>on</strong>, training and support.<br />

The minimum scope involves <str<strong>on</strong>g>the</str<strong>on</strong>g> left before<br />

Figure 7: Guidelines for developing a transfer plan for <str<strong>on</strong>g>the</str<strong>on</strong>g> type <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge<br />

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