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Radwan Kharabsheh, Ihab Magableh and Sukina Sawadha Because <strong>of</strong> <strong>the</strong> importance <strong>of</strong> <strong>the</strong> different dimensions <strong>of</strong> OP, <strong>the</strong> study examined <strong>the</strong> impact <strong>of</strong> KMPs on each <strong>of</strong> <strong>the</strong> different dimensions <strong>of</strong> OP. While KMPs had a positive and significant on each dimension <strong>of</strong> OP, <strong>the</strong> highest impact was on new product success followed by financial performance. This is consistent with findings <strong>of</strong> Almashari’s et. al. (2002) and Kiessling et. al. (2009) who found that KMPs have a positive impact on new product success. This is also consistent with <strong>the</strong> findings <strong>of</strong> Ho (2009) who found a positive and direct relationship between KM and financial performance and Zack et. al. (2009) who found a direct relationship between KMPs and OP but not a direct relationship with between KMPs and financial performance. References Almashari, M., Zairi, M. and Alathari, A. (2002), ''An empirical study <strong>of</strong> <strong>the</strong> impact <strong>of</strong> knowledge management on organization performance'', The Journal <strong>of</strong> Computer Information System, Vol. 42, No. 5, pp. 74-82. Alrawi, K., and Elkhatib, S. (2009), “Knowledge management practices in <strong>the</strong> banking industry: present and future state - case study”, Journal <strong>of</strong> Knowledge Management Practice, Vol. 10, No. 4, available at: www.tlainc.com Aurum A, Daneshgar F, and Ward J., (2007), “Investigating knowledge management practices in s<strong>of</strong>tware development organizations – An Australian experience”, Information and S<strong>of</strong>tware Technology, Elsevier, Vol. 50, pp. 511-533. Baker, W.E., Sinkula, J.M. (1999), "The synergistic effect <strong>of</strong> market orientation and learning orientation on organizational performance", Journal <strong>of</strong> <strong>the</strong> Academy <strong>of</strong> Marketing Science, Vol. 27, No. 4, pp.411- 27. Balasubramanian, N. and Lee, J. (2008), “Firm age and innovation”, Industrial and Corporate Change, Vol. 17, No. 5, pp. 1019–1047. Boumarafi, B. and Jabnoun, N. (2008), '' Knowledge management and performance in UAE business organizations'', Knowledge Management Research & Practice, Vol. 6, pp. 233–238. Canlantone, R.J., Cavusgil, S.T., Zhao, Y. (2002), "Learning orientation, firm innovation capability and firm performance", Industrial Marketing Management, Vol. 31, pp.515-24. Carlucci D., Schiuma G., (2006), "Knowledge Assets Value Spiral: linking knowledge assets to company’s performance", Knowledge & Process Management, Vol. 13, No.1,http://www3.interscience.wiley.com/cgibin/abstract/112402296/ABSTRACT Chadha, S. K. and Kapoor, D. (2010), ''A study on knowledge management practices <strong>of</strong> auto component manufacturing companies in Ludhiana city <strong>the</strong> 70 IUP'', Journal <strong>of</strong> Knowledge Management, Vol. 8, No. 1 & 2. Chen, C. and Huang, J. (2009), “Strategic human resource practices and innovation performance <strong>the</strong> mediating role <strong>of</strong> knowledge management capacity”, Journal <strong>of</strong> Business Research, Vol. 62, pp. 104–114. Chesebrough, D. (2006), ''Knowledge management: a tool for SMEs to enhance competitiveness'', CACCI Journal, Vol. 1. Choi, B., and Lee, H. (2003). “An empirical investigation <strong>of</strong> KM styles and <strong>the</strong>ir effect on corporate performance”, Information & Management, Vol. 40, No. 5, pp 403-417. Choi, B., and Lee, H (2000); “Knowledge Management and Organizational Performance”, INFORM-KORMS - 2000. Choi, B., Poon, S. and Davis, J., (2008), “Effects <strong>of</strong> knowledge management strategy on organizational performance: A complementarity <strong>the</strong>ory-based approach”, Omega Vol. 36, No. 2, pp. 235-251. Davenport, T. (1999), "Knowledge management and <strong>the</strong> broader firm: strategy, advantage, and performance", Knowledge Management Handbook, CRC Press, pp.1-11. Davenport, T. and Prusak, L. (1998) “Working knowledge: How organizations manage what <strong>the</strong>y know”, M.A.: Harvard Business School Press. De Carolis, D. (2003) ‘Competencies and imitability in <strong>the</strong> pharmaceutical industry: An analysis <strong>of</strong> <strong>the</strong>ir relationship with firm performance’, Journal <strong>of</strong> Management, vol. 29, no. 1, pp. 27-50. Earl, L. (2003), “Knowledge management in practice in Canada”, Working papers survey <strong>of</strong> knowledge management practices statistics Canada. Science, innovation and electronic information division, available at: http://www.statcan.gc.ca/pub/88f0006x/88f0006x2003007-eng.pdf, accessed on January 16 th 2010 Farrall, M. A., Oczkowski, E. and Kharabsheh, R. (2008),''Market orientation, learning orientation and organizational performance in international joint venture'', Asia pacific Journal <strong>of</strong> marketing and logistics, Vol. 20, No. 3, pp. 289-308. Fugate, B. S., Stank, T. B. and Mentzer, J.T. (2009), '' Linking improved knowledge management to operational and organizational performance'', Journal <strong>of</strong> Operations Management, Vol. 27, pp. 247–264 Gloet, M. and Terziovski M. (2004), '' Exploring <strong>the</strong> relationship between knowledge management practices and innovation'', Journal <strong>of</strong> Manufacturing Technology Management, Vol. 15, No. 5, pg. 402. Grant, M. (1996) ‘Toward a knowledge-based <strong>the</strong>ory <strong>of</strong> <strong>the</strong> firm’, Strategic Management Journal, vol. 17, Winter, Gupta, A., College, L. and McDaniel, J. (2002), ''Creating competitive advantage by effectively managing knowledge: A framework for knowledge management'', Journal <strong>of</strong> Knowledge Management Practice, Vol. 3, Ho, C. (2009), "The relationship between knowledge management enablers and performance", Industrial Management & Data Systems, Vol. 109, No. 1, pp. 98-117 512
Radwan Kharabsheh, Ihab Magableh and Sukina Sawadha Ibrahim, I., Edgar, D. and Reid, V. (2009), '' Assessing <strong>the</strong> role <strong>of</strong> knowledge management in adding value: moving towards a comprehensive framework'' Journal <strong>of</strong> Information & Knowledge Management, Vol. 8, Ingelgard, A., Roth, F., Shani, A.B., and Styhre, A., (2002), “Dynamic learning capability and actionable knowledge creation clinical R & D in a pharmaceutical company”, The learning organization, Vol. 9, No. 2, Islam, Z., Mahtab, H. and Ahmad, Z. A. (2008). “The role <strong>of</strong> knowledge management practices on organizational context and organizational effectiveness", ABAC Journal, Vol. 28, No. 1, pp.42-53. Jiang, X. & Li, Y. (2009). “An empirical investigation <strong>of</strong> knowledge management and innovative performance: The case <strong>of</strong> alliances”. Research Policy, 38(2), 358-368. Jordanian association <strong>of</strong> pharmaceutical manufactures, http://www.japm.com/ Accessed on June 21 st 2010 Kasim, R. S. (2008), ''The Relationship <strong>of</strong> Knowledge Management Practices, Competencies and <strong>the</strong> Organizational Performance <strong>of</strong> Government Departments in Malaysia'', World Academy <strong>of</strong> Science, Engineering and Technology, Vol.48, pp. 798-804. Kiessling, S. T., Richey, R.J., Meng, J. and Dabic, M. (2009), '' Exploring knowledge management to organizational performance outcomes in a transitional economy'', Journal <strong>of</strong> World Business, Vol. 44, No4, Kremp, E. and Mairesse, J. (2003), '' Knowledge Management, Innovation and Productivity: A Firm Level Exploration Based on <strong>the</strong> French CIS3 Data''. Available at: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=492350, accessed on January 21 st 2010 at 11:15 am. Kumarawadu, P. (2008), '' Achieving Competitive Advantage through Knowledge Management Initiatives in Small and Medium S<strong>of</strong>tware Industry'', Journal <strong>of</strong> Information & Knowledge Management, Vol. 7, No. 4, pp. 255 Liang, T., Ouyang, Y. And Power, D., (2007), '' Effects <strong>of</strong> knowledge management capabilities on perceived performance: an empirical examination'', Decision support for global enterprises, Vol. 2. Springer US, pp. Ling, Y., Zhao, H., and Baron, R.(2007), “Influence <strong>of</strong> founder CEOs personal values on firm performance moderating effects <strong>of</strong> firm age and size”, Journal <strong>of</strong> Management, Vol. 33 No. 5, pp. 673-696. Loderer, F., Klaus, N. and Wealchi, U., (2009), “Firm Age and Survival”, Available at SSRN: http://www.ssrn.com accessed on Jan, 1 st 2010, at 3:00 pm. Lundvall, B. and Nielsen, P. (2007), ''Knowledge management and innovation performance'', International Journal <strong>of</strong> Manpower, Vol. 28 No. 3/4, pp. 207-223. Maponya, P.M. (2004), “Knowledge management practices in academic libraries: a case study <strong>of</strong> <strong>the</strong> University <strong>of</strong> Natal, Pietermaritzburg libraries”. Pietermaritzburg: University <strong>of</strong> KwaZulu-Natal. Marque´s, D. and Simo´n, F. G. (2006), ''The effect <strong>of</strong> knowledge management practices on firm performance'', Journal <strong>of</strong> knowledge management, Vol. 10, No. 3, pp. 143-156. Massa, S. and Testa, S. (2009), ''A knowledge management approach to organizational competitive advantage: Evidence from <strong>the</strong> food sector'', <strong>European</strong> Management Journal, Vol. 27, pp.129– 141. OECD (Organization for economic co-operation and development) (2002), Report – Danish Pilot-survey for OECD Knowledge Management Survey Available at http://www.oecd.org/dataoecd/23/56/2756535.pdf, Accessed on January 21 st 2010. Ooi, K., (2009), “TQM and knowledge management: Literature review and proposed framework”, African Journal <strong>of</strong> Business Management, Vol.3, No. 11, pp. 633-643. Percin, S. 2010. “Use <strong>of</strong> analytic work process in selecting knowledge management strategies”, Management Research Review, Vol. 33 No. 5. Rowley, J. (1999), “What is knowledge management?” Library Management, Volume 20 . Number 8 . pp. 416- Sekaran, U. (2003), Research Methods for business a skill building approach (4 th Ed.), New York, N.Y.: John Wiley and Sons. Sarvary M. Knowledge management and competition in <strong>the</strong> consulting industry. 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(2007) The Relationship between Knowledge Management, Innovation and Firm Performance: Evidence from Dutch SMEs, Scientific Analysis <strong>of</strong> Entrepreneurship and SMEs, available at: www.eim.nl/smes-and-entrepreneurship. Walczak, S. (2005), Organizational knowledge management structure, The Learning Organization; Vol. 12, No. 4, pp 330- 339. Wang, L., Hult, G. Ketchen Jr M., D. J. and Ahmed, P. K. (2009), '' Knowledge management orientation, market orientation, and firm performance: an integration and empirical examination'', Journal <strong>of</strong> Strategic Marketing, Vol.17, No. 2, pp. 99-122. Yang, J. (2010), “The knowledge management strategy and its effect on firm performance: A contingency analysis”, International Journal Production Economics, Vol. 125, pp. 215–223. Zack MH. Developing a knowledge strategy. California Management Review 1999; 41(3): 125–45. Zack, M., McKeen, J. and Singh, S. 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Proceedings <stron
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Contents Title Author(s) Picture <s
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Title Author(s) Picture of<
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Volume Two The Influence of
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The Symbolic Innovation of<
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Biographies of <st
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Jan Pawlowski works as Prof
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in academia. He holds the</
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Biomedical Engineering Research Cen
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Mathematics and Ph
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Thi Hai Hang Nguyen is a lecturer a
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Dan Savescu graduate TCM Faculty, p
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Teaches Business Computing and Stat
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Abdallah Al-Shawabkeh, Alexander K<
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Table 1: Inn-KM approach contents 2
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Knowledge Dynamics and Organisation
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Eckhard Ammann We distinguish three
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Eckhard Ammann quality dimension ar
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Eckhard Ammann The second cycle, Cy
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Figure 7: Supervised learning-by-do
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Identifying and Ranking the
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Manouchehr Ansari et al users <stro
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2.5 leadership and strategy Manouch
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Manouchehr Ansari et al conducted s
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Serious Games in the</stron
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Albena Antonova and Anandasivakumar
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Albena Antonova and Aniko Csepregi
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Seyed Esmaeil Asgharpour and Gholam
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Attitude of Senior
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4.5 Comparative Advantage Seyed Esm
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Contextual Adaptive Visualization E
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Xiaoyan Bai, David White and David
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Simona-Clara Bârsan, Mihaela-Georg
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2.4 Rights transfer Simona-Clara B
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A Framework for the</strong
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Leila Beig et al Additionally, Wei
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Leila Beig et al The proposed KM au
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Leila Beig et al source context Ele
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Leila Beig et al Figure 1: Learning
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Leila Beig et al Figure 3 visually
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Leila Beig et al based on collectiv
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Experiential Knowledge Creation Pro
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Didiosky Benítez et al Figure 1: E
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Didiosky Benítez et al meanings ac
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Didiosky Benítez et al In previous
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Didiosky Benítez et al Academic p
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Pavel Bogolyubov Figure 1: number <
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4. Results and discussion Pavel Bog
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Pavel Bogolyubov Knowledge Manageme
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Pavel Bogolyubov Table 3: Countries
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Pavel Bogolyubov McNamee, R. C., N.
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Ettore Bolisani, Francesca Gambarot
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Table 2: Synthesis
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Ettore Bolisani, Marco Paiola and E
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Strategies for Increasing Knowledge
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Constantin Bratianu, Adriana Agapie
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Klaus Bredl, Amrei Groß and Jane F
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Camelia Burja and Vasile Burja Appr
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∀ , i ≥ 0 v u i where: ui repre
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Camelia Burja and Vasile Burja Tabl
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Camelia Burja and Vasile Burja info
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Camelia Burja and Vasile Burja Jack
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Adriana Schiopoiu Burlea With respe
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Adriana Schiopoiu Burlea 3. ESF rol
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Adriana Schiopoiu Burlea In <strong
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3.2 Discussions Adriana Schiopoiu B
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Adriana Schiopoiu Burlea Nonaka, I.
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Simon Cadez and Vlado Dimovski with
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Simon Cadez and Vlado Dimovski scho
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Simon Cadez and Vlado Dimovski It i
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Why Should I Share my new ideas? Cu
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Francesco Calza, Rossella Canestrin
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José Manuel Cardenas and Mauro Spi
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Vincenzo Cavaliere and Daria Sarti
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National Knowledge Management Strat
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Behiye Çavuşoğlu and Mustafa Sag
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Implementing a work-life balance cu
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Juan-Gabriel Cegarra-Navarro, Mª E
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The Influence of R
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Huei-Fang Chen and Yi-Wen Lin outco
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3.2.4 Knowledge-sharing Huei-Fang C
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Huei-Fang Chen and Yi-Wen Lin that
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Huei-Fang Chen and Yi-Wen Lin Hair,
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2.1.2 Social capital Marguerite Cro
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Marguerite Cronk 2.3 Social capital
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Marguerite Cronk Figure 4: The rela
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An Exploratory Study of</st
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Françoise de Viron, Thomas Lederer
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4.1.2 The researchers Françoise de
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The Application of
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Nasser Easa and Robin Fincham 3. Th
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Nasser Easa and Robin Fincham knowl
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Nasser Easa and Robin Fincham <stro
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Network Management as a way to Mana
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Eva Eckenhofer An
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Eva Eckenhofer par
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Initiation Configuration Interessem
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Eva Eckenhofer Eve
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The Essence of Kno
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Emmanuel Innocents Edoun and Valden
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4. Case study and analysis Emmanuel
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2. The PUS-project Anandasivakumar
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Anandasivakumar Ekambaram and Agnar
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Jamal El-Den and Xin Zhou This rese
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Jamal El-Den and Xin Zhou 5. After
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Jamal El-Den and Xin Zhou includes
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Jamal El-Den and Xin Zhou Boyce, C.
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Tiit Elenurm development visions. C
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Tiit Elenurm companies the<
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Tiit Elenurm their
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References Tiit Elenurm Accorsi, F.
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Isaac Enakimio and Abdallah Al-Shaw
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A proposed Framework for Discoverin
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2.3 Knowledge mapping Mohamad Ali F
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Mohamad Ali Feyz, Babak Akhgar and
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Mohamad Ali Feyz, Babak Akhgar and
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Knowledge Workers: A Typology Frame
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Jiří Franek and Eva Grublova crea
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Jiří Franek and Eva Grublova Know
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Jiří Franek and Eva Grublova memb
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Middle Managers’ Maturity <strong
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Zoltán Gaál et al investigated m
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Zoltán Gaál et al Table 2: Total
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Zoltán Gaál et al characterised b
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Zoltán Gaál et al Matzler, K., Re
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Charles Gagné et al This paper pre
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Charles Gagné et al attributable t
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Charles Gagné et al intermediary d
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Adoption of Knowle
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1.1.2 SMEs and KMS Tendayi Gondo an
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Tendayi Gondo and Edmore Kori ambit
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Tendayi Gondo and Edmore Kori <stro
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Tendayi Gondo and Edmore Kori demon
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The Chain Value Process and Knowled
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Manel González-Piñero et al Captu
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4. What a biofeedb
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Manel González-Piñero et al The p
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References Manel González-Piñero
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Nebojsa Graca and Ana Lucija Gojako
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creating new, added, essential qual
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Norbert Gronau et al Those processe
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Norbert Gronau et al systematic mod
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Instance Schema Figure 4: Cyclic tr
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Norbert Gronau et al 4.2 Feasibilit
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Receive suggestions Compare suggest
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The Not-Invented-Here Syndrome in A
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David Grosse Kathoefer and Jens Lek
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Opinion of colleag
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Appendix David Grosse Kathoefer and
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Individual Level Influencers on Tac
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Claire Gubbins et al that such know
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Claire Gubbins et al 3.2 Individual
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Claire Gubbins et al “my thing wi
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Claire Gubbins et al Cabrera, A., C
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Oscar Guerra and Janeth Rojas Accor
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Oscar Guerra and Janeth Rojas Figur
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Why does knowledge transfer process
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3.7 Monitoring and control Oscar Gu
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Understanding Personal Knowledge De
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Markus Haag and Yanqing Duan In ord
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Markus Haag and Yanqing Duan 4.2 In
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Chaordic Knowledge Management - Shi
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Frank Habermann, Jörg Fehlinger an
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Intellectual Capital in Universitie
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Table 3: Opinions about Human Capit
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Meliha Handzic and Kursad Ozlen How
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Developing a Knowledge Strategy Usi
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Harold Harlow knowledge to create c
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3.1 TKI Regression results Harold H
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Understanding the
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3.1 Acquire Ciara Heavin and Freder
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Table 3: Distribution of</s
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Ciara Heavin and Frederic Adam Trav
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Ciara Heavin and Frederic Adam Tabl
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Ciara Heavin and Frederic Adam prov
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Key Knowledge Sharing Points: Explo
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Tore Hoel and Jan Pawlowski identif
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Tore Hoel and Jan Pawlowski The arc
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4.2.1 Discussion - Case 2 Tore Hoel
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Using Web 2.0 Technologies to Suppo
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Marta Infante Abreu, Florian Mat<st
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Pamela Chidiogo Izunwanne 2. Knowle
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Anca Mândruleanu teams, networks a
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Modelling Knowledge Sharing Into a
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2 masseurs ; Virginia Maracine et a
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2.1.1 SNA - the co
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Virginia Maracine et al mapping <st
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Virginia Maracine et al Which are
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Objective 1 - Mapping of</s
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From Knowledge Acquisition to Knowl
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Peter Marshall and Damian Gordon el
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Peter Marshall and Damian Gordon kn
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2.3.4 Types of Kno
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