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Proceedings of the 12th European Conference on Knowledge ...

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Seyed Esmaeil Asgharpour and Gholamreza Taleghani<br />

Table 1: Ranking <str<strong>on</strong>g>the</str<strong>on</strong>g> critical factors for success <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge management in Aran firm<br />

Factors Numbers Average Deviati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> scale<br />

Attitude <str<strong>on</strong>g>of</str<strong>on</strong>g> senior management 25 21.64 1.91<br />

Culture & informati<strong>on</strong> sharing 25 21.40 4.28<br />

Using informati<strong>on</strong> technology 25 20.20 3.29<br />

Educating & learning 25 19.64 2.64<br />

A Center for knowledge reserving 25 17.39 2.99<br />

Table 2: Ranking <str<strong>on</strong>g>the</str<strong>on</strong>g> critical factors for success <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge management in Delapar firm<br />

Factors Numbers Average Deviati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> scale<br />

Culture & informati<strong>on</strong> sharing 32 23.21 3.88<br />

Attitude <str<strong>on</strong>g>of</str<strong>on</strong>g> senior management 32 20.25 2.92<br />

Educating & learning 32 20.15 1.98<br />

Using informati<strong>on</strong> technology 32 20.06 2.38<br />

A center for knowledge reserving 32 17.46 2.61<br />

Table 3:Comparing <str<strong>on</strong>g>the</str<strong>on</strong>g> critical factors for success <str<strong>on</strong>g>of</str<strong>on</strong>g> KM in both firms<br />

Rank Aran firm Delapar firm<br />

1 Attitude <str<strong>on</strong>g>of</str<strong>on</strong>g> senior management Culture & informati<strong>on</strong> sharing<br />

2 Culture & informati<strong>on</strong> sharing Attitude <str<strong>on</strong>g>of</str<strong>on</strong>g> senior management<br />

3 Using informati<strong>on</strong> technology Attitude <str<strong>on</strong>g>of</str<strong>on</strong>g> senior management<br />

4 Educating & learning Using informati<strong>on</strong> technology<br />

5 A center for knowledge reserving A center for knowledge Reserving<br />

Table 3 shows that in Aran firm, <str<strong>on</strong>g>the</str<strong>on</strong>g> highest rank related to attitude <str<strong>on</strong>g>of</str<strong>on</strong>g> senior management and <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

lowest rank to center <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge reserving whereas Delpar firm, has <str<strong>on</strong>g>the</str<strong>on</strong>g> highest rank in culture<br />

sharing , <str<strong>on</strong>g>the</str<strong>on</strong>g> lowest rank is related to knowledge reserving center, <str<strong>on</strong>g>the</str<strong>on</strong>g> same as Aran firm.<br />

Table 4: A Comparis<strong>on</strong> between <str<strong>on</strong>g>the</str<strong>on</strong>g> five critical success factors <str<strong>on</strong>g>of</str<strong>on</strong>g> KM in two bread factories by using<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> T-test<br />

Critical<br />

success<br />

factors<br />

1.Attitude <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

Senior<br />

Management<br />

2.<strong>Knowledge</strong><br />

& Culture<br />

sharing<br />

3.Educati<strong>on</strong> &<br />

Learning<br />

Firm Average<br />

Aran<br />

Delapar<br />

Aran<br />

Delapar<br />

Aran<br />

Delapar<br />

64.21<br />

25.20<br />

21.4<br />

23.21<br />

64.19<br />

15.20<br />

Standard<br />

deviati<strong>on</strong><br />

2.99<br />

2.61<br />

2.64<br />

1.98<br />

3.29<br />

2.92<br />

t Freedom Significant<br />

difference<br />

0.122 55 1.123<br />

2.05<br />

55 0.015<br />

0.43 55 0.648<br />

4. Informati<strong>on</strong><br />

Technology<br />

Aran<br />

Delapar<br />

20.2<br />

20.06<br />

4.28<br />

3.88<br />

0.09 55 0.985<br />

5. <strong>Knowledge</strong><br />

Reserving<br />

Aran<br />

Delapar<br />

17.36<br />

17.46<br />

1.91<br />

2.38<br />

0.125 55 0.903<br />

As <str<strong>on</strong>g>the</str<strong>on</strong>g> table 4 shows, <str<strong>on</strong>g>the</str<strong>on</strong>g> main significant difference between <str<strong>on</strong>g>the</str<strong>on</strong>g> two companies is knowledge &<br />

culture sharing.<br />

Clearly firms have always had important c<strong>on</strong>necti<strong>on</strong>s with o<str<strong>on</strong>g>the</str<strong>on</strong>g>r organizati<strong>on</strong>s ,especially ,customers<br />

and suppliers .Assumpti<strong>on</strong> is now changing as firms recognize that many <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> skills and resources<br />

essential to <str<strong>on</strong>g>the</str<strong>on</strong>g>ir future success lie outside <str<strong>on</strong>g>the</str<strong>on</strong>g> firm`s boundaries and outside <str<strong>on</strong>g>the</str<strong>on</strong>g>ir direct c<strong>on</strong>trol.<br />

Competitive challenge is an important factor in producing firms, so applying knowledge management<br />

in <str<strong>on</strong>g>the</str<strong>on</strong>g>se two industrial bread firms has increased productivity. <strong>Knowledge</strong> management has high<br />

potential ability for dynamic organizati<strong>on</strong>al survival .It can promote innovati<strong>on</strong>, strategic planning,<br />

learning ability, product quality and productivity. C<strong>on</strong>sequently, competitive advantage can be<br />

obtained. Regarding to <str<strong>on</strong>g>the</str<strong>on</strong>g> menti<strong>on</strong>ed discussi<strong>on</strong>s,<str<strong>on</strong>g>the</str<strong>on</strong>g> critical factors that were surveyed by T-test for<br />

KM in <str<strong>on</strong>g>the</str<strong>on</strong>g>se two firms .It was inferred that <str<strong>on</strong>g>the</str<strong>on</strong>g> <strong>on</strong>ly significant difference which observed in <str<strong>on</strong>g>the</str<strong>on</strong>g>se two<br />

bread firms ,was knowledge and culture sharing that <str<strong>on</strong>g>the</str<strong>on</strong>g>y have .In comparing <str<strong>on</strong>g>the</str<strong>on</strong>g> o<str<strong>on</strong>g>the</str<strong>on</strong>g>r four critical<br />

factors that were discussed in this paper, have similar situati<strong>on</strong> to each o<str<strong>on</strong>g>the</str<strong>on</strong>g>r<br />

53

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